On arrival we were informed there had been a mix up and a room for four had been reserved instead of a room for three but that 'they had decided to let us have it and go ahead with the booking'! We were shown to our room only to find it was in fact two rooms with a door in the small vestibule we could lock not ideal at all when travelling with a three year old. As many people have noted the website refers to a pool - this has not been in use for such a long time I will be speaking to advertising standard as it is both misleading and pushes up the price your willing to pay. Continental breakfast was poor essentially a choice of cereal, croissant, pain au chocolate or toast with a small amount of fruit. The late start for breakfast in our view is a deliberate effort to reduce the number of people who have it keeping costs low. I ended up going to work late as I knew I would be there for a long shift as breakfast only starts at 08.30.
Beds uncomfortable, towels tiny, and lots of noise as we had to have the bedroom doors open and only a thin door to block out noise of everyone up and down the stairs. Oh and parking is woefully inadequate and no signage to second car park means a long walk with your luggage.
We most certainly will not be returning to this worn and tired place that was far from clean
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- Also Known As:
- Concorde Hotel Torquay