Hi we were very disappointed with our stay at this property in Dartmouth, On arrival we were shocked to see a lot of dirty areas that needed attention before we could settle. As this was a nice family trip we decided to leave mobiles and electronics at home for some proper family time with our teenage children. We were unable to contact the owners and just decided to give the place a clean. As we got into the cleaning we found body hair everywhere even in the fridge, The bath plug hole was full so we went to the local swimming pool too shower off over the stay. Cooking felt very horrible so we ate take away which the children were happy with. The chalet had a damp musty smell that stayed all week and the bedding had hairs on it. I could go on we took many pictures upon arrival if they are needed. We have a 40 pound deposit that we want back immediately, but i'm going to say I would like a refund due to the big disappointment that we had. We always clean after we stay anywhere out of courtesy which we did today when leaving but i have never had to clean through a house on entry. Other than this we loved the area the weather was lovely the people were all happy and cheerful. Its a shame and feel we have been sold a bad deal. I hate complaining and i'm sorry i've had to.
Have always enjoyed visiting Dartmouth and as usual a very pleasant stay. Chalet adequate for our needs. Added bonus beds already made up. Would stay again.
Norton park chalets are great to stay in quiet site with plenty of attractions around the area,dartmouth is amazming place painton /brixham all within 30 min drive torquay bit further
Very nice stay with amenities close at hand. A car is a must to access all this region has to offer. Chalet is acceptable and holds everything a holidaymaker requires. An air of dampness exists but doesn't distract unduly.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|People with pets|