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Review of Sundale

Sundale is located in the heart of the Polperro and just 5-6 mins walk from the harbour
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Sundale is located in the heart of the Polperro and just 5-6 mins walk from the harbour
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Average
9 reviews
Sundale is located in the heart of the Polperro and just 5-6 mins walk from the harbour
Lounge
Lounge
Kitchen/diner
Kitchen/diner
Kitchen/diner
First floor double bedroom
First floor double bedroom
First floor twin bedroom
First floor twin bedroom
First floor adult size bunk bedroom
First floor bathroom
Down stairs shower room
Sundale is located with easy access, onsite parking and a short walk to the harbour
Sundale is located in the heart of the Polperro and just 5-6 mins walk from the harbour
Sundale is located in the heart of the Polperro and just 5-6 mins walk from the harbour
Sundale is located in the heart of the Polperro & just 5-6 mins walk from the harbour
Sundale is located in the heart of the Polperro and just 5-6 mins walk from the harbour
Sundale is located in the heart of the Polperro and just 5-6 mins walk from the harbour and beach
Sundale is located in the heart of the Polperro & just 5-6 mins walk from the harbour
Sundale is located in the heart of the Polperro & just 5-6 mins walk from the harbour
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Overview
Cottage -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Polperro, Cornwall, England

Reviews from our community

Average - based on 9 reviews
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Reviews from our community

Date | Rating
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English first
English first
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English first
Kathleen...
Barnsley, South Yorkshire
Level 4 Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Nice house, good location, but not big enough for 6adults”
Reviewed 18 August 2013 for a stay in August 2013
1
person found this review helpful

House nice not really enough seating for 6 adults (2 seat sofa &3seat sofa), small fridge not big enough for amount of food for 6 adults, toaster broke (housekeeper replaced) 2slice not big enough anyway. NEVER any hot water reported to housekeeper who was going to call out engineer but still no hot water all week, had to boil kettle! Only 1t towel no rubbish bags! 2 cardboard boxes of glass bottles left in back yard. Very steep steps up to patio, garden overgrown 'n 2 piles dog dirt in garden - didn't bother not vey pleasant. No towels provided but Website stated towels provided had to go out n buy some!!

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Liked best: 5minutes from harbour and beach
Liked least: No hot water, garden overgrown, not enough seating
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Recommended for:
People with pets
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  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Oct 2013
Firstly we offer our heartfelt apologies for the unfortunate week guests had from 10th-17th Aug.It seems that there was a drastic breakdown in the cleaning management of the cottage. We were told a supply cleaner was put in as the usual one was on holiday, nevertheless the management should have checked on her and it was totally unforgivable to leave empty bottles and bags of rubbish in the cottage for later collection.
Also the garden had not been attended to for a while.
Steps are being taken to sort out the Management of Sundale , and we sincerely hope there will be no further problems.
We have had many re-bookings of guests recently who have said that it is a cosy and comfortable cottage.
Re the other points:-
Sundale is fine for 5 adults and one child as the 3rd bedroom is a bunk room with an adult bed below and a bunk above.

There is now ample seating for 6 people and a 4 bar toaster is now in place, also the problem with the hot water has been sorted.
Sundale was recently upgraded and achieved a 4 star rating from the Tourist Board ,so we sincerely hope that with all these issues addressed, Sundale will continue to offer guests a comfortable, enjoyable and trouble-free holiday.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Adults2
Children0
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