Stayed at the hotel in an executive family room (2 adults & 2 children). Large clean room, with easy access to lounge for all day refreshments and drinks/alcoholic snacks in the evening.
The hotel stands out for one key reason - staff service and attention to detail. All staff we encountered were simply lovely. Particularly Daniel who worked in Stables. We cannot thank him enough for making our stay so enjoyable for all the family. He was professional, friendly and attentive. A real asset to the hotel. He made our children so welcome that they want to send him a card for being so nice and kind.
The hotel has a great central location where all of Chester's attractions, shopping, bars/restaurants etc. can be walked to. Also, easy access to get to Cheshire Oaks or Chester Zoo. Both worth a visit.
The food in the restaurant was excellent for breakfast and also dinner. The bar area is also welcoming. We ate in the restaurant twice as it was so good (i.e. food, ambience, quality and price).
We hope to return to the hotel again and would thoroughly recommend it to others.More