Just popped in for a late glass of wine! What a mistake that was! After I moved about 20 glasses from the table we were to sit at, my fiancée went to the bar , though she had forgotten her glasses and struggled in the dim light to see the wine list, asked the young girl for 2 glasses of Merlot! To her horror and my disbelieve went she got back to the table she advised me that it was £9.30 per glass!!! Yes you read that correctly! The girl had given us the most expensive ( a cost I hope nobody would pay for a glass of wine, even if you had plenty), it upset my fiancée but she didn’t want to go back and embarrass the young girl, we found the manager, sorry but he was a waste of space! Is that the policy of All Bar One, to provide you with the most expensive and not advise of the options or indeed the carafe availability! Customer service I’ve worked in, I would offer the customer the difference in the wine or offer them another drink. We wont be returning, ps the bar after in the centre of Chester a better wine £9.20 for 2 glasses, say no more.
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