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“Perfect”
other travellers have booked this property

Review of Number 19

Comfortable lounge and bright interior
Bookings for this home are first-come, first served. Lock in your dates before they are gone
Comfortable lounge and bright interior
Modern kitchen with high quality appliances Well equipped kitchen
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Very good
21 reviews
Comfortable lounge and bright interior
Modern kitchen with high quality appliances
Well equipped kitchen
Cosy 'German style' dining area - seats 7
Those little features for extra comfort and a welcoming atmosphere
This is purely decorative, but has been restored and is in keeping with the original fittings
Gas 'Coal effect' fire for extra warmth
Main bedroom - bright, clean interior, well appointed
Main bedroom with views across to the Cathedral
The bed side in the small single room
Twin bedroom
Twin bedroom
Second bedroom - can be a twin or a single
The shower!
We provide patio furniture
Productive garden.  Room for children to play too!
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Overview
Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 5
Ely, Cambridgeshire, England

Reviews from our community

Very good - based on 21 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
Dee J
Sligo, Ireland
Level 4 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Perfect”
Reviewed 15 August 2017 for a stay in August 2017

The place was chosen because it was so near to the Catherdral, were We were attending the wedding of my Granddaughter. Due to my lack of mobility No 19 was within walking distance to many resteraunts. The cottage is very comfortable with plenty of cooking facilities >A great place for a family of five to stay, Thank you for having us

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
17 Aug 2017
Hello Dee. We're really glad that you enjoyed your stay and that the wedding went off well. As you say, we are an easy walk from the Cathedral and the centre of town. That's why we bought the place - because our son was a chorister there many moons ago.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincolnshire, United Kingdom
Reviewed 6 June 2017 for a stay in June 2017

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
10 Jul 2017
Thanks indeed. We're glad you enjoyed your stay.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Ianrw2014
Melbourne, Australia
Level 1 Contributor
3 reviews
“A disappointing experience unprofessionally handled”
Reviewed 13 October 2016 for a stay in September 2016

A disappointing experience. An unprofessional response to a misinformation issue on TripAdvisor was a bad start.

The property is tired and poorly maintained. A little thought and care would make a difference, but a makeover is required to bring it up to an acceptable standard.

Be aware there is only one cramped shower room upstairs and another toilet downstairs, not three bathrooms as was advertised when we booked.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Bathroom facilities
Travelling group: Friends
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Oct 2016
Naturally we're disappointed by this review but we do believe that the client made an error in his reading of the available information and then despite repeated attempts to correct his misunderstanding he refused to accept the mistake. We truly sorry that they didn't enjoy their stay but they were convinced that we were in the wrong and nothing would change their view. Somehow they convinced themselves that the property has three ensuite bathrooms and the on arrival demanded a substantial rebate which was declined. Their tone was abusive, highly critical and lacked all reason.

Please note that this review does not correlate with any of the others. What a shame.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dr Paulin...
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great base”
Reviewed 15 February 2016 for a stay in February 2016
2
people found this review helpful

We stayed at No.19 for 4 days on a business trip this February. The house is quite spacious and easily accommodated myself and two colleagues. It is extremely well equipped, and for our purposes was a much better option than a hotel or B&B as it gave good break out space, while we also had the opportunity to chat over the day's progress. Given the low temperatures during our week in Ely, it was a pleasant surprise to find a very warm and cosy house. From the outset, the owner was very responsive and helpful. The property is situated very close to the main amenities and sights of Ely, and a visit to the cathedral is highly recommended.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Well equpped
Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Oct 2016
Thanks for a kind review. We try to do our best!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roaming94
North Yorkshire
Level 4 Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Very comfortable accommodation in a quiet area of Ely”
Reviewed 14 May 2015 for a stay in April 2015
2
people found this review helpful

Stayed here for 3 nights in April. Number 19 is in a very quiet area of Ely and within a few minutes walk of the centre. The property is very spacious, well appointed and has everything one requires for self catering. Would certainly recommend it as a first choice to stop in Ely.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The area of Ely where it is situated
Liked least: A larger television would be good for those of us of advancing years, but only a mild quibble!
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Oct 2016
Thank you. We're grateful for this review. We try our best for each client and we hope it shows!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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