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Review of The Lodge

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Very good
31 reviews
Rural tranquil setting
Modern oak and slate fully equipped kitchen
Dining table extends, can fit a cosy 9-10!
Comfortable light sitting room
Spot the wood burner, logs provided!
Bedroom One
Bedroom one
Bedroom Two
Bedroon Three
Modern bathroom with walk in shower and huge bath
Lots of towels for our guests!
Summer house where extra guests can sleep
Feeling fit?
Tennis anyone?
Adventure playground!
The Lodge and Hall are renown for their snowdrop display.
The resident peacocks!
The driveway
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Overview
Cottage -
3 Bedrooms, 1 Bathroom, Sleeps 8
Cambridge, Cambridgeshire, England

Reviews from our community

Very good - based on 31 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Moggie12
London, United Kingdom
Level 4 Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Do not book this accomodation, disgraceful!”
Reviewed 4 November 2014 for a stay in October 2014
1
person found this review helpful

Booked a two night break with two elderly relatives, one of which is in a wheelchair, hence booking this accomodation, as everything was on the ground floor, with a walk in shower. Picture on the web site show how lovely it is supposed to be. What they do not show was the following:
Slugs crawling across the bathroom tiles.
Severe mould, in the bathroom, and in the bedrooms - which is a health hazard especially for the elderly.
Mould in the drawers in one of the bedrooms, couldn't put clothes in there.
Curtains in the louge, where hanging of the rail, and where dirty.
Overall cleanliness of the accomodation left a lot to be desired.
Rust in the fridge and dirty dishes in the cupboard.
The towels in the bathroom, rough as sandpaper and not particularly clean.

Overall - not great, would not recommend this to anyone. I've written to them complaining, after contacting the Consumer Advice Bureau. I have taken pictures to support this. This accomodation, is not fit to let for paying guests, until the above issues are resolved.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: Nothing about the property but location is lovely.
Liked least: The accomodation,.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
12 Nov 2014
We were disappointed to see such a negative review about our beautiful cottage and surprised that the guests did not make the time to raise these concerns or contact us during their stay. (We are located only next door!)We have addressed all of the issues raised, found them to be extreme and can assure all future guests that the highest standards of cleanliness are maintained in our quaint country cottage.
If the unsatisfied guests wish to make contact, we would like to offer a complimentary 2 night stay during which they can see that any indicated problems have been rectified.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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