Booked a two night break with two elderly relatives, one of which is in a wheelchair, hence booking this accomodation, as everything was on the ground floor, with a walk in shower. Picture on the web site show how lovely it is supposed to be. What they do not show was the following:
Slugs crawling across the bathroom tiles.
Severe mould, in the bathroom, and in the bedrooms - which is a health hazard especially for the elderly.
Mould in the drawers in one of the bedrooms, couldn't put clothes in there.
Curtains in the louge, where hanging of the rail, and where dirty.
Overall cleanliness of the accomodation left a lot to be desired.
Rust in the fridge and dirty dishes in the cupboard.
The towels in the bathroom, rough as sandpaper and not particularly clean.
Overall - not great, would not recommend this to anyone. I've written to them complaining, after contacting the Consumer Advice Bureau. I have taken pictures to support this. This accomodation, is not fit to let for paying guests, until the above issues are resolved.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|