Went to this restaurant for a retirement lunch with approx 40 work colleagues/ friends. The food was pre ordered Before we arrived as half the group were on a lunch break. No food had arrived an hour after arrival time, so we enquired how much longer the food would be, 5 minutes was the reply for the next 20 minutes by which time 2 ladies had to leave without receiving any food at all, having already paid for their meal ! The last meal was served at least 2 hours after the booking/arrival time. No real apology was given. Several people did not eat their burgers as they were under cooked & the meat in my steak wrap was so tough I was unable to eat it ! All in all very disappointing. We had a nice time but this was despite rather than because of the venue.
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