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All reviews temple meads station train station city centre beans travelling by train busy road car park secure parking minute walk main road would stay again decent hotel budget hotel stayed here for one night per day comfortable bed double room
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Reviewed 26 September 2018

Hotel with a good relation price-quality. I looked for a nice room and I found it. Modern facilities. It is near the train and it was very important because I arrived late. The workers are always available.

  • Stayed: August 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank firstchoiceukco... J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpressBristolCity, Guest Service Assistant at Holiday Inn Express Bristol City Centre, responded to this reviewResponded 7 October 2018

Dear firstchoiceukco... J,

thank you for choosing to review your recent stay here with us at the Holiday Inn Express Bristol City Centre.

I am so glad we were able to reflect our aim of an excellent service to you during your time here, particularly the nice and comfortable rooms and the hotel being conveniently situated. I will most definitely pass your positive comments on to the rest of our team as we love to hear what our guests think we are doing well!

Once again thank you for your feedback and we hope to be able to welcome you back to the hotel again soon.

Kind Regards
Faheem, Guest Service Assistant

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Reviewed 19 September 2018 via mobile

Stayed here for a couple days for business as it a very central location. A short walk from Temple Meads Station or a shortish walk to various eateries. Breakfast is basic (don’t bother with the scrambled eggs) but adequate. Room are tidy and clean and the beds are comfortable. Parking is limited.

Stayed: September 2018, travelled on business
Thank NigelK878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpressBristolCity, Guest Service Assistant at Holiday Inn Express Bristol City Centre, responded to this reviewResponded 25 September 2018

Dear Nigel K,

Thank you for reviewing your recent stay here with us.

I am so happy you found our location to be conveniently situated in relation to the train station.

I am sorry to read you did not enjoy the scrambled eggs from our breakfast buffet, I will most definitely pass your comments on to the kitchen team to revise new ways to make the eggs more enjoyable.

Once again thank you for your feedback, we hope to have the pleasure of welcoming you back again soon.

Kind Regards
Faheem, Guest Service Assistant

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Reviewed 18 September 2018

Stayed here for 2 night on a short break with a friend. The room was very clean, comfortable and with good bathroom products. Breakfast was self service and while not laarge, offered a good choice of options. Staff were spoke to were extremely helpful and knowledgeable about the city, places to visit and how to get there. It's close proximity to Temple Meads station meant that following check out (we could leave our bags at the hotel if catching a leter train), we didn't have far to go with our bags. A great little hotel, would definitely recommend it.

  • Stayed: August 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank Flossie-travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpressBristolCity, Guest Service Assistant at Holiday Inn Express Bristol City Centre, responded to this reviewResponded 25 September 2018

Dear Flossie-Travel,

Thank you for taking the time to review your recent stay here at the Holiday Inn Express Bristol City Centre.

We aim to consistently provide an excellent service for all our guests so I am glad this was reflected on you during your time here. I am very happy to read you found our buffet breakfast to have a good selection and to be enjoyable. I am also glad our staff were helpful at all times and that the hotel was conveniently situated in relation to the train station. I will be sure to pass your comments on to the rest of the team.

Once again thank you very much for your feedback and we hope to have the pleasure of welcoming you back again soon.

Kind Regards,
Faheem, Guest Service Assistant

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Reviewed 12 September 2018 via mobile

Stayed for 1 night. Good location if you’re getting the train as opposite Temple Meads Station. Adequate room. Good breakfast. Short taxi ride away from centre and all it has to offer. Staff ok. Breakfast was fine.

Stayed: May 2018, travelled as a couple
Thank zann_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpressBristolCity, Guest Service Manager at Holiday Inn Express Bristol City Centre, responded to this reviewResponded 16 September 2018

Dear zann_123,
thank you for taking the time to write a review about your stay at our hotel. I'm happy to see our location was conveniently placed for your purpose of stay, the station located just opposite the hotel is very handy for guests using this as means of travel. Hopefully we have the pleasure of welcoming you back again soon.

Kind regards,
Daniel N,
Guest Service Manager

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Reviewed 12 September 2018 via mobile

Excellent hôtel.The hotel is just in front of the train station, very easy to find and nice when you have big luggage.
All the team are welcoming and helpful. The woman at the reception is just fantastic and professional.
Our room was at back on the hotel in front of a parking, it was very quiet. The room and all areas of the hotel are clean. The room has enough space for three people. The breakfast propose a good choice of product. Everyone can find something he like.
If we return to Bristol we will come back here for sure

Stayed: August 2018, travelled with family
1  Thank lilie4561
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpressBristolCity, Guest Service Manager at Holiday Inn Express Bristol City Centre, responded to this reviewResponded 16 September 2018

Dear lilie4561,
thank you for taking the time to write feedback about your stay with us recently. I'm delighted to see you found the hotel to be excellent and the location was very conveniently placed for you, we are very handy for guests using the Temple meads train station for transport as we are located just opposite. Also I'm glad to see upon arrival to the hotel, the staff member who checked you in was very helpful and kind towards yourself.

We look forward to welcoming you on your next visit to the hotel.

Kind regards,
Daniel N,
Guest Service Manager

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