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elihlengy
Dundee, South Africa

Excellent stay!

5.0 of 5 bubblesReviewed 08 Sept 2024
The service received is out of this world. The scenery OMG 😍.
The staff deserves a million stars.
The food was amazing and the room,top notch.
Oratilwe gave us a lecture on Wines😁He is really good.
The relaxing music that is constantly playing can make one to not wanna leave!
We are definitely coming back!!
Date of stay: September 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivari Management Team, Guest Services / Front Office at Vivari Hotel and Spa, responded to this review
Responded 09 Sept 2024
Dear Elihlengy,

Thank you for your wonderful review! We are delighted to hear that you had an excellent stay with us. Our team takes great pride in providing top-notch service, delicious food, and a relaxing atmosphere. We appreciate your kind words about Oratilwe and will surely pass on your compliments. It will be our pleasure to welcome you back to Vivari Hotel and Spa by Mantis. Looking forward to your next visit!

Warm regards,
Vivari Hotel and Spa by Mantis
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (32)
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3 - 8 of 32 reviews
Reviewed 30 July 2024

What a wonderfully relaxing and reinvigorating spa experience! I enjoyed every moment - from walking into reception, to the lunch and treatments. The spa is beautifully laid out, smells wonderful and is clean. All staff are very helpful and friendly. My therapist listened to my needs and was very capable. I’d highly recommend this spa to all my friends and anyone looking for a good break from the ordinary day-to-day.

Date of stay: July 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Cleanliness
    • Service
Thank r0line
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivari Management Team, Guest Services / Front Office at Vivari Hotel and Spa, responded to this reviewResponded 31 July 2024

Dear Roline,
We are thrilled to hear about your fantastic 5-star spa experience at Vivari Hotel and Spa by Mantis. It is delightful to know that you found our spa relaxing, reinvigorating, and meticulously maintained. We are pleased that our staff provided you with exceptional service and that your therapist catered to your needs effectively. Thank you for recommending us, and we look forward to welcoming you back for another extraordinary retreat.
Warm regards,
Vivari Hotel and Spa by Mantis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2024

The whole experience was just amazing . Staff was 10/10. Would definitely do it again. The rooms were amazing, the beds were comfortable, the bathroom was gorgeous and the whole aesthetic is just great. The food was also really good, you guys really outdo yourselves.

Date of stay: July 2024
Trip type: Travelled on business
Thank DayTrip67950745300
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivari Management Team, Guest Services / Front Office at Vivari Hotel and Spa, responded to this reviewResponded 6 July 2024

Dear Guest,
Thank you for sharing your amazing experience at Vivari Hotel and Spa by Mantis. We are delighted to hear that you enjoyed our staff, rooms, beds, bathroom, aesthetic, and food. We look forward to welcoming you back for another wonderful stay.

Warm regards,
Vivari Hotel and Spa by Mantis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2024

Very nice and well maintained property. Staff is so warm and helpfull.

I stayed 4 nights in the property and loved the environment.
If you are coming for business or family vacation. Suggest u to stay....,..............................

Date of stay: June 2024
Trip type: Travelled on business
Thank Saurabh C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivari Management Team, Guest Services / Front Office at Vivari Hotel and Spa, responded to this reviewResponded 30 June 2024

Dear Guest
Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay at our property. Your kind words motivate us to continue delivering the best service. Looking forward to welcoming you back soon.
Best regards,
Vivari Hotel and Spa by Mantis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2024

I had the best experience at Vivari spa .They made my 40th birthday so memorable.I must say my therapist Sibonelo was so kind and welcoming...best massage ever. The service from the staff is great ...was treated like royalty .id rate them 12/10 .my expectations were exceeded...The facility is clean..with spectacular views👌👌

Date of stay: June 2024
Trip type: Travelled solo
Thank Dineo R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivari Management Team, Guest Services / Front Office at Vivari Hotel and Spa, responded to this reviewResponded 30 June 2024

Dear Dineo,
We are thrilled to hear about your wonderful experience at Vivari Spa, especially on your special 40th birthday. Thank you for highlighting our dedicated therapist, Sibonelo, and our exceptional staff service. We are delighted that we could exceed your expectations, and it was a pleasure to have you as our guest. We strive to maintain a clean facility with spectacular views for all our guests to enjoy. We look forward to welcoming you back soon.
Warm regards,
Vivari Hotel and Spa by Mantis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2024 via mobile

I had the best experience with Happiness, shes very friendly and knowledgeable. And gave me the most beneficial advice for my feet.

Sam who assisted me with the booking was very friendly and kind as well as Mbali at reception.

I rate their services 10

Date of stay: June 2024
Trip type: Travelled solo
Thank Tsholo M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivari Management Team, Guest Services / Front Office at Vivari Hotel and Spa, responded to this reviewResponded 15 June 2024

Dear Tsholo,

Thank you for sharing your positive experience with us. We are delighted to hear that Happiness, Sam, and Mbali provided exceptional service. Your kind words motivate us to continue delivering the best service. Looking forward to welcoming you back soon.
Best regards,
Vivari Hotel and Spa by Mantis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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