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Saurabh C

Love the stay

5.0 of 5 bubblesReviewed 30 Jun 2024
Very nice and well maintained property. Staff is so warm and helpfull.

I stayed 4 nights in the property and loved the environment.
If you are coming for business or family vacation. Suggest u to stay....,..............................
Date of stay: June 2024
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivari Management Team, Guest Services / Front Office at Vivari Hotel and Spa, responded to this review
Responded 30 Jun 2024
Dear Guest
Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay at our property. Your kind words motivate us to continue delivering the best service. Looking forward to welcoming you back soon.
Best regards,
Vivari Hotel and Spa by Mantis
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (31)
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5 - 10 of 31 reviews
Reviewed 27 June 2024

I had the best experience at Vivari spa .They made my 40th birthday so memorable.I must say my therapist Sibonelo was so kind and welcoming...best massage ever. The service from the staff is great ...was treated like royalty .id rate them 12/10 .my expectations were exceeded...The facility is clean..with spectacular views👌👌

Date of stay: June 2024
Trip type: Travelled solo
Thank Dineo R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivari Management Team, Guest Services / Front Office at Vivari Hotel and Spa, responded to this reviewResponded 30 June 2024

Dear Dineo,
We are thrilled to hear about your wonderful experience at Vivari Spa, especially on your special 40th birthday. Thank you for highlighting our dedicated therapist, Sibonelo, and our exceptional staff service. We are delighted that we could exceed your expectations, and it was a pleasure to have you as our guest. We strive to maintain a clean facility with spectacular views for all our guests to enjoy. We look forward to welcoming you back soon.
Warm regards,
Vivari Hotel and Spa by Mantis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2024 via mobile

I had the best experience with Happiness, shes very friendly and knowledgeable. And gave me the most beneficial advice for my feet.

Sam who assisted me with the booking was very friendly and kind as well as Mbali at reception.

I rate their services 10

Date of stay: June 2024
Trip type: Travelled solo
Thank Tsholo M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivari Management Team, Guest Services / Front Office at Vivari Hotel and Spa, responded to this reviewResponded 15 June 2024

Dear Tsholo,

Thank you for sharing your positive experience with us. We are delighted to hear that Happiness, Sam, and Mbali provided exceptional service. Your kind words motivate us to continue delivering the best service. Looking forward to welcoming you back soon.
Best regards,
Vivari Hotel and Spa by Mantis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2024

Great place,great destination and excellent service ,the room services and spa were my greatest experience and yet affordable.great home

Date of stay: January 2024
Trip type: Travelled on business
Thank Baguma J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivari Management Team, Guest Services / Front Office at Vivari Hotel and Spa, responded to this reviewResponded 8 May 2024

Dear Baguma,

We are delighted to hear about your positive experience at Vivari Hotel and Spa by Mantis! We are pleased that you enjoyed the room services and spa facilities. Your kind words motivate us to continue providing excellent service.

We look forward to welcoming you back soon.

Warm regards,
Vivari Hotel and Spa by Mantis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2024

The staff was very kind, welcoming and professional. The service/hospitality?? Top Tier!!!! My therapist (Kholiwe) was really amazing. Even the cleaning ladies were so nice. I truly had the best time here and I’m definitely coming back.

Date of stay: April 2024
Trip type: Travelled with family
Thank Rose M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivari Management Team, Guest Services / Front Office at Vivari Hotel and Spa, responded to this reviewResponded 8 May 2024

Dear Rose
Thank you for your kind words and feedback of Vivari Hotel and Spa by Mantis. We appreciate you taking the time to give us feedback and for recognizing our team (Kholiwe)!
We look forward to welcoming you back in the near future
Regards
Vivari Hotel and Spa by Mantis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2024

It was the most amazing, peaceful and tranquil experience toppled with an amazing service by lovely ladies and a gent lol. They we all so full of genuine kindness from the reception to the therapists and even the ladies who clean were amazing 🤩the cleanliness of the facilities is also commendable 👏🏽👏🏽👏🏽

My friends and left smiling 🙂 and were VERY happy. We are definitely coming back. Keep up the great service.

Date of stay: April 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nomfundo Amanda C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivari Management Team, Guest Services / Front Office at Vivari Hotel and Spa, responded to this reviewResponded 22 April 2024

Dear Nomfundo,

Thank you for your kind words about your recent stay at Vivari Hotel and Spa by Mantis. We are delighted to hear that you had an amazing, peaceful, and tranquil experience with excellent service from our team.
We take pride in providing genuine kindness and maintaining high cleanliness standards throughout our facilities. It is wonderful to know that you and your friends left with smiles and happiness.

We look forward to welcoming you back and will strive to continue providing great service.

Warm regards,
Vivari Hotel and Spa by Mantis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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