Excellent service...love it,the staff was very friendly, food at the restaurant was also good i really cannot fault the service i received from vivari hotel and spa by mantis❤❤❤❤❤❤will definitely come back
22
3
4
0
1
Lara R
Perfection
Review of Vivari Hotel and Spa
Reviewed 01 Aug 2022
Firstly the facilities at the hotel and spa are first class and beautiful and clean.
Our room was exactly same.
But more importantly it was the service and attention to detail that stood out. Your staff went out of their way to be so accommodating and nothing was ever too much. This includes the ladies at the spa as well.
The entire atmosphere is one of absolute calm and relaxation, and we spent the entire weekend commenting how absolutely blessed and privileged we were that this was on our doorstep. Every single detail was cared about, thought our and so zen-centric.
A special mention must be made of Pule who was just the most professional and helpful person. He organised everything needed for specific dietary requirements and constantly went above and beyond. The effort did not go unnoticed.
Everything from the background music throughout the day, the facilities to the service and attitude of the staff was excellent.
Date of stay: July 2022Our room was exactly same.
But more importantly it was the service and attention to detail that stood out. Your staff went out of their way to be so accommodating and nothing was ever too much. This includes the ladies at the spa as well.
The entire atmosphere is one of absolute calm and relaxation, and we spent the entire weekend commenting how absolutely blessed and privileged we were that this was on our doorstep. Every single detail was cared about, thought our and so zen-centric.
A special mention must be made of Pule who was just the most professional and helpful person. He organised everything needed for specific dietary requirements and constantly went above and beyond. The effort did not go unnoticed.
Everything from the background music throughout the day, the facilities to the service and attitude of the staff was excellent.
Room Tip: Everything is spectacular
Cleanliness
Service
Sleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wikus Lubbe, General Manager at Vivari Hotel and Spa, responded to this review
Responded 28 Nov 2022
Dear Lara,
Thank you so much for all your kind words
We hope to see you again soon
Thank you so much for all your kind words
We hope to see you again soon
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (30)
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19 - 24 of 30 reviews
kelebogiledew1
Rustenburg, South Africa
1
Date of stay: June 2022
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
navineechetty
1
Such a beautiful hotel and what struck me most was the sense of calm when you enter the premises. My husband and I had a wonderful experience. The food was delicious and we were treated to a personal touch. We will definitely be back for more R&R.
Date of stay: June 2022
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Dhahini
1
Vivari is a breathtaking experience, from the landscaping to the food and to the rooms. Perfect getaway for family, couples or even for an individual.
The spa is also a massive treat, with many options to pamper yourself, and is great for a girls day out.
Date of stay: May 2022
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potplantzz
Cambodia
41
I attended a family function here a few months ago and cannot get over the impeccable food, service, entertainment and all round ambiance! This was a beautiful experience, the attention to detail is amazing! Can’t wait for my next visit!
Date of stay: March 2022
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Shireen1963
1
Recently had a family function. A real gem nestled just on the outskirts of Jhb . Stunning ambiance, beautiful surroundings , excellent food , friendly staff - too many beautiful features that have to be personally experienced . A real treat . Well done Vivari
Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.