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All reviews citizen m shower and toilet free movies mood lighting high tech rooms are small self service huge bed schiphol airport great concept few minutes walk covered walkway an early flight comfortable bed short stay an overnight stay one night stay
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Reviewed 27 February 2021

An excellent up to date hotel with very nice and clean rooms.The staff is very helpful. Easy check in and check out. Comfortable beds. Well and central located. Excellent airport view. Real value for money.

Date of stay: February 2021
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Review collected in partnership with this hotel
Thank soedir2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2021

I stayed here just for the night with my small baby. After a long and stressing travelling with a stressed infant, it was lovely to end up in good hands. Everything was organized to be super fluent and fast, we got some extra service from the staff without even asking. I almost hoped in the morning that we could stay a little bit longer. Hotel is super located!! We will definitely stay here again if we ever stop by in AMS.

Date of stay: February 2021
Trip type: Travelled with family
Thank Korppu83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2021

Great location , friendly helpfull staff. Common places are very beautiful, view of the room is not what u can get everywhere. Very strict with the coronarules which is actually very good policy and they do actually care

Date of stay: February 2021
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank irfangulyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2021

Too much emphasis on technology, at the cost of attention to details and normal standards of service. Small rooms, lacking basic amenities like a kettle. Walk from the airport is fine in good weather. Self-check-in process is an unnecessary hassle and less covid proof than a regular counter. Again design over practicality. If you prefer a more traditional approach look at the Steigenberger for instance

Date of stay: February 2021
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Review collected in partnership with this hotel
Thank Joan v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastian van der Sloot, Innkeeper at citizenM Schiphol Airport, responded to this reviewResponded 15 February 2021

Hi Joan,

Thank you for your honest feedback. We positively welcome all guest feedback in a genuine effort to improve and refine our product and service.

We are sorry to hear our concept was not your cup of tea as you believed that we focused our attention on technology and design over comfort.

Our design matches the spirit of citizenM, but (just like art), we know every guest will experience it differently. We are proudly non-traditional, but we put the greatest focus on the essentials for the modern traveller: incredible beds and linens, fabulous showers, MoodPad technology, free Wi-Fi, and art-filled living rooms to work, meet and hang out. Our rooms are built to fit the mantra of 'affordable luxury for the people'.

We truly hope you still managed to enjoy your time here in the city and we wish you safe travels!

All the best,
citizenSebastian

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2021

Cozy ambience, convenient location, super friendly staff. Clean and well organised with Covid measures in place. Simple yet comforting menu. Good choice of drinks. A lot of lobby space. The airport side view was great for aircraft lovers.

Date of stay: February 2021
  • Trip type: Travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank carollfigs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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