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Reviews (78)
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All reviewscanadian rockiessized bathroomtakakkaw fallslake louisetruffle pigsour room was spaciousplace to staytwo nightsyoho parkrailway linegreat hikingshort walkhiking trailsenjoyed our staylucparksmicrowave
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1 - 6 of 78 reviews
Reviewed 2 weeks ago via mobile

Maybe we had contact on a bad day for the owner, or maybe not. But never is it acceptable for someone in the hospitality service to yell at you irrationally. That is what happened to my daughter on the phone. Grateful we cancelled but not grateful for the no heart on the cancellation 48 hours in advance for a medical emergency we offered to provide documentation for.

Additionally, there was complete unresponsiveness to phone messages. We all know in National Parks the internet is spotty so phone it is. Well, not in this case.

All around a HUGE disappointment to not get to make it this far on the trip and to know there are small scale tourism providers out there that really just shouldn’t be. I caution anyone looking at this property.

Stayed: June 2018, travelled with family
1  Thank Deb L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

My wife, mother in-law and I were scheduled to stay at the Canadian Rockies Inn for two nights earlier this week, but were forced to cancel due to a medical emergency which forced us to end our vacation several days early. Upon contacting the owner to discuss some type of refund, my wife was ignored, berated and yelled at by the owner of the establishment. The owner then proceeded to berate and yell at the employees of Booking.com who contacted him regarding our situation. In the end, we were refunded $35 of the ~$900 that we paid for our rooms. I could not be more disappointed by the rudeness of the manager that we have spoken with and would highly caution anyone considering staying at this establishment. This has been an absolute nightmare.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank Adam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2017

First, my basic standard is whether a place is clean and everything works as it should. Most hotels have at least some trouble with this. That wasn't the case here. Then I grade on a curve because you don't expect a Motel 6 to be a Marriott or a Marriott to be like a Motel 6. Again, high marks here. Luc, the owner, is a great guy who keeps a clean and nice place. Wifi was adequate. Refrigerator and coffee pot in room (could have used a microwave -- probably one of two "dings" I'll give the place). Baseboard heat struggled on a cold, snowy and windy day -- could use another baseboard or two or an auxiliary heater. I would stay here again. In many respects this place was nicer than many run of the mill chain hotel rooms.

  • Stayed: November 2017, travelled on business
    • Value
    • Rooms
    • Service
2  Thank 6530bx4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017

Stayed two nights in August, Accommodation is very limited in Field but the Inn was very comfortable. Has the look of a home built conversion to public accommodation, but all the facilities were as advertised. Room and bathroom both very spacious and clean. Field is an excellent base for exploring Southern Nat Parks - only 40 mins from Lake Louise, and Yoho Park on the doorstep.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank Melbournetraveller84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2017 via mobile

Our second stay at Luc's and it's a great location out of the hub of Lake Louise with great trail access. Not keen about stairs and entry steps with our luggage (traveling with gear for 15 days) - but the preferred downstairs room with the exterior private entry was already booked. Nice sized bathroom and exceptionally tidy and clean apartment. There's no close grocery (plan ahead). Sadly, The Siding Cafe no longer serves breakfast and has very limited hours of 11-6. Truffle Pigs serves breakfast now but we typically want to grab&go to get out on the trails.

Stayed: September 2017, travelled as a couple
1  Thank SPARKLE S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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