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All reviews sun square value for money monte casino excellent service great stay enjoyable stay tsogo sun rooms are clean easy access family and friends cake montecasino piazza date business teatro toilet
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Reviewed 24 February 2020

I love this hotel - it is so convenient for a weekend away and taking in a performance at The Teatro. Everyone is super-kind and courteous, and so welcoming. The rooms are very comfortable, and the showers are spacious with excellent water pressure. I wish I could visit more often!

Date of stay: February 2020
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Review collected in partnership with Tsogo Sun Hotels
Thank ljameson2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puroshini N, General Manager at SunSquare Montecasino, responded to this reviewResponded 24 February 2020

Dear ljameson2018

Thank you for taking the time to share your experience at SunSquare Montecasino.

We are so glad that we have met and exceeded your expectations. Thank you for recognizing our team and your kind words will be shared with them.

We look forward to welcoming you back in the near future.

Kind Regards,
Puroshini Naidoo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2020

Room was neat and tidy, staff friendly.
For the price, the room however was very small and only had the bare minimum. Same price somewhere else with same service levels, you get a more comfortable larger room.

Date of stay: February 2020
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Review collected in partnership with Tsogo Sun Hotels
Thank Tourist12382253996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puroshini N, General Manager at SunSquare Montecasino, responded to this reviewResponded 17 February 2020

Dear Tourist12382253996

Thank you for taking the time to share your experience at SunSquare Montecasino.

We are glad that your overall experience has been pleasant. We can assist you with bookings at our sister property Southern Sun Montecasino which has slightly larger rooms in the future. We apologize for not meeting your expectations.

We look forward to you visiting Montecasino in the future.

Kind Regards,
Puroshini Naidoo
General Manager

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Reviewed 16 February 2020

A Valentines weekend away at Sun square Montecasino for two. Lovely, compact neatly appointed rooms. Clean, and fresh and welcoming space. Breakfast the normal Tsogo Sun menu. Staff Friendly and attentive

Date of stay: February 2020
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Review collected in partnership with Tsogo Sun Hotels
Thank louiselepan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puroshini N, General Manager at SunSquare Montecasino, responded to this reviewResponded 17 February 2020

Dear Louiselepan

Thank you for taking the time to share your experience at SunSquare Montecasino.

We are glad that your overall experience has been a pleasant one.
We appreciate that you have recognized our team members, we will share your feedback with them.

We look forward to your future visit to SunSquare Montecasino.

Kind Regards,
Puroshini Naidoo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2020

The air conditioning in the room can be greatly improved. Did not work much at all. The rooms are very small but practical. Staff is friendly and very helpful. The breakfast included in the room rate was excellent(buffet breakfast with more than enough to choose from).

The bedding was clean and comfortable also the room. The wifi available although complimentary is unfortunately capped at 500Meg. That is unfortunate, because the in room entertainment(TV and DSTV) is very limited in channels. So you can’t even really use the wifi to stream Netflix, Dstv Now or Showmax.

Overall it was a great stay, but I would recommend not staying more than 2-3 nights as the room can become very small for lengthy stays.

Date of stay: February 2020
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Review collected in partnership with Tsogo Sun Hotels
Thank charel2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puroshini N, General Manager at SunSquare Montecasino, responded to this reviewResponded 17 February 2020

Dear Charel2016

Thank you for taking the time to share your experience at SunSquare Montecasino.

We are glad that your overall experience has been good. Thank you for recognizing our team members, I will share your feedback with them. If you join as a Tsogo Sun Rewards member, you will be able to enjoy uncapped WIFI to connect up to 5 devices, you may join at the reception desk or you can contact the hotel to sign up when making your future bookings. We will look into the air-conditioning in the room that you have stayed in.

We appreciate your feedback and we look forward to welcoming you back in the near future.

Kind Regards,
Puroshini Naidoo
General Manager

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Reviewed 10 February 2020

Some reviews complain about the beds being to small for two people, this was our concern when we arrived.

However you need to be the size of half an Elephant for this to be a problem, two normal people ( I am 6") can quite easy sleep in these beds.

Date of stay: February 2020
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Review collected in partnership with Tsogo Sun Hotels
Thank Ian_Easton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puroshini N, General Manager at SunSquare Montecasino, responded to this reviewResponded 11 February 2020

Dear Ian_Easton

Thank you for sharing your experience at SunSquare Montecasino.

I am extremely glad to hear that you had a fantastic stay!! You are quite right that our beds can easy accommodate for 2 adults as we do offer a queen size bed.

We look forward to welcoming you back in the near future.

Warm Regards,
Puroshini Naidoo
General Manager

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