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All reviews sun square value for money monte casino excellent service great stay enjoyable stay tsogo sun rooms are clean easy access family and friends cake montecasino piazza date business teatro toilet
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Reviewed 5 February 2020

Hotel very good, stuff excelent, used the pool on side hotel, the man from reception called a golf car to take us.

Internet very bad, disconnect all the time, my phone and my wifes phone.

Speed not so good internet.

Date of stay: February 2020
    • Value
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    • Sleep Quality
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Review collected in partnership with Tsogo Sun Hotels
Thank ILM1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Puroshini N, General Manager at SunSquare Montecasino, responded to this reviewResponded 10 February 2020

Dear ILM1

Thank you for taking the time to share your experience at SunSquare Montecasino.

We are glad that your overall experience has been great. The issues that you have experienced with the WIFI has been communicated to our service provider to look into and I do apologize for the frustration that this caused you.

We look forward to welcoming you back in the near future.

Kind Regards,
Puroshini Naidoo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2020

All my expectations are fullfilled . a Lovely clean room looking into the square .An efficient check in and out .Friendly and helpfull staff . a Buffet breakfast to die for included in the price .
Wonderful location !! What more can I say ?
Try it and I promise you , it won't be the last time

Date of stay: February 2020
  • Trip type: Travelled as a couple
    • Value
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    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank chatie2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Puroshini N, General Manager at SunSquare Montecasino, responded to this reviewResponded 5 February 2020

Dear chatie2020

Thank you for sharing your experience at SunSquare Montecasino.

What a great review!! We appreciated the fantastic feedback and are so glad that we could meet your expectations.
Thank you for recognizing the service received from the team.

We look forward to welcoming you back in the near future!!

Warm Regards,
Puroshini Naidoo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2020

Great hotel, excellent deals. The services was great, the food was delicious, Definitely value for money. Would absolutely return. The staff are extremely friendly and helpful. Make the night even more special!

Date of stay: February 2020
    • Value
    • Location
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    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank vbalgobind
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Puroshini N, General Manager at SunSquare Montecasino, responded to this reviewResponded 4 February 2020

Dear vbalgobind

Thank you for taking the time to share your experience at SunSquare Montecasino.

Its great to hear that your overall experience has been wonderful.
We are pleased that the team could meet and exceed your expectations in a friendly and courteous manner, I will share you great feedback with the team.

We look forward to welcoming you back in the near future.

Warm Regards,
Puroshini Naidoo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2020

Excellent service, friendly and accommodating staff. Breakfast was superb with the staff on hand at your every whim. The room was clean. Overall a great place to stay, you won't go wrong booking here.

Date of stay: January 2020
    • Value
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Review collected in partnership with Tsogo Sun Hotels
Thank hwall502305
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Puroshini N, General Manager at SunSquare Montecasino, responded to this reviewResponded 4 February 2020

Dear hwall502305

Thank you for taking the time to share your experience at SunSquare Montecasino.

We are glad that your overall experience has been great and the team were attentive to your needs.

We look forward to welcoming you back in the near future.

Kind Regards,
Puroshini Naidoo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2020

Very Good experience just lacked having in suite a mini Bar fridge. there was no alcoholic beverages after all restaurants and bars were closed.
the overall experience was very good and with lots of eateries and shops to explore.

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank haydenpillay22
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Puroshini N, General Manager at SunSquare Montecasino, responded to this reviewResponded 4 February 2020

Dear haydenpillay22

Thank you for taking the time to share your experience at SunSquare Montecasino.

We glad that your overall experience has been a pleasant one. As SunSquare is a 3 star select service hotel, we only stock the mini bar fridge on the guests request. On your return visit, kindly request for the fridge to be stock and we will certainly assist you.

We look forward to welcoming you back in the near future.

Kind Regards,
Puroshini Naidoo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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