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Reviewed 25 June 2018

this is a beautiful place,peaceful and amazing. our room was a bit small (strange for this place wit sooo much space) .the staff very young and not all very professional. the breakfast is in a beautiful verriere ( not very friendly :-( ) , the choices are good but not amazing . the pool area is very nice . we went to have a casual bit at the bar , but it was honestly not good at all , the restaurant on the 1 st floor was very good food with a nice staff. the spa is free for the guests .it was sooo crowded no place to rest and towels everywhere on the floor , noisy not pleasant at all, it is a pity for this beautiful place .

  • Stayed: May 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Taffoolie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis P, Responsable relations clients at Domaine De Manville, responded to this reviewResponded 27 June 2018

Dear Guest,

This is deeply sad to discover that our 5* Hotel in les Baux de Provence, Domaine de Manville, didn't meet with all your expectations.

More than this, it is unacceptable for us to read that our Team didn't seem professional to you. That is not the habit of our staff to not be professional and reflect the opposite of what we really are. I truly think there was a huge misunderstanding during your stay and I would like to apologize. We would have prefer to be aware of the issue during your stay.

We sincerely hope to have the chance to convince you of our Excellence of service during a future stay in Provence.

Warm regards,

Louis PIERRE
Concierge of Domaine de Manville.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018

We went here with a small baby and they literally could not have made or experience any better! Nothing was too much hassle and they went out of their way time and again to make our stay (as parents) as relaxing and fun as possible! Example of this is they even bought a new high chair for us after we said we didn’t like the safety of the one they had - class act. Hotel is immaculate everywhere from rooms to spa to breakfast and beyond. True luxury and relaxation. If you are thinking is it worth the money the answer is yes!! However I would note you really do need a car as it does not have walking access to the town

Room Tip: Garden suites are amazing
  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Anthony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis P, Responsable relations clients at Domaine De Manville, responded to this reviewResponded 27 June 2018

Dear Anthony,

The Whole Team of Manville is joining me to thank you for having chosen our 5* Hotel for your stay in Provence, Domaine de Manville.

This has been a real pleasure to have you with your so lovely baby during a week. Your review is amazing and really kind, which reflects perfectly what we put heart to do everyday for our Guests. Thank you so much for reflecting this on Trip Advisor.

We all remain at your disposal and don't hesitate to contact us for your next stay with us!

Warm regards,

Louis PIERRE
Concierge of Domaine de Manville.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2018 via mobile

We spent 3 nights here . We took a 3 bedroom villa. I would sell my apartment in NYC and move into this Villa full time.
They forgot yes forgot to do turn down service the first night. They forgot yes forgot to wake us up for an early morning call to do a guided hike. They forgot yes forgot to book us a private tour at Chateau La Coste for wine tasting and art museum.
We arrived there and they had no record.
I was on vacation so i was very chilled.
We ate at the gastronomic restaurant with one Michelin star. Was incredible . We did a guided 40km bike ride as a family. We did cooking classes in Chateauneuf du Pape with wine tasting which was out of this world.
The hotel is gorgeous. There is so much to do in Provence. This is a 5 star hotel in every sense but for the forgetfulness.

Stayed: June 2018, travelled with family
1  Thank Robbiebobby10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis P, Responsable relations clients at Domaine De Manville, responded to this reviewResponded 16 June 2018

Dear Family,

Thank you very much for having stayed in Domaine de Manville. This has been a real pleasure to welcome you for few days.

Indeed, turn down service into our villas is a service "on demand" contrary to hotel part, for more intimacy for our Guest, and for a, "at home" atmosphere also. First night has not been requested to be turned down. We are truly sorry that your willing hasn't been expressed to us.

Regarding the private Tour which was booked and confirmed on our side, we do not have explanation on what happened with our Partner. But fortunately, we succeed to satisfy you with a last minute visit and correct a mistake which apparently wasn't ours. However, really pleasant for us to read your satisfaction about the recommandation and reservation we have made for your family in Chateauneuf-du-Pape

In addition, we are deeply glad to discover that our Gourmet restaurant 1* L'Aupiho met your high expectation. Be sure that we will share your comment to our Team.

Forgetfulness wouldn't be the word describing our Domain, but of course we sincerely understand your feeling.

Hoping to welcome you back in Domaine de Manville
Warm regards,

Louis PIERRE
Concierge of Domaine de Manville.

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Reviewed 14 June 2018

Stunning property, hidden away in the middle of the Provence. Surrounded by a golf course, lots of olive trees and Provence typical gardens. The entire area is a heaven should one wish to relax. The hotel itself dosn't feel like a hotel at all, more like a private estate. From the valet service at check in when you park your car, to the dinner at the pool and the professionally mixed drinks at the bar...our stay was perfect! We had a junior suite with plenty of room to spend time. Overall design, materials used and finishing of the property is of very high standards, this includes the bedding as well as the bathroom amenities and towels to name a few. We had dinner at the one star Michelin restaurant and received excellent service and good, locally geared dishes...with the deserts being the best! The only 'negative' impression we had was that the rooms are relatively less insulated and noises/ voices from the adjacent rooms was very audible. Last but most important: The team at DM is outstanding and we have received fantastic, warm and sincere service! Thank you....

Room Tip: Junior Suite with view to the pool!
  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Habermacher R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis P, Responsable relations clients at Domaine De Manville, responded to this reviewResponded 20 June 2018

Dear Mrs and Mr Habermacher,

Thank you very much for having taken the time to write this outstanding review and shared your Experience on TripAdvisor.

This has been a real pleasure to have you with us in Domaine de Manville. We are glad and proud to discover how our Team succeed to make your stay an incredible moment and made it meet with your expectations.

We sincerely hope to see you back in Manville during summer,

Warmest Regards,

Louis PIERRE
Concierge of Domaine de Manville.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018

Already prior to arriving at the hotel everybody was very helpful ensuring that my small dog and I had the perfect room at the resort. The hotel was fully booked, but you never felt you had to wait. The concierge was very fast trying to get me golf lessons and find options to eat outside. Every other day I had another present in my room.
Regarding restaurants - both are beautifully decorated and the staff is extremely pleasant. It was so nice that I could bring my dog everywhere. Food at L'AUPIHO was outstanding. Food options at the bistro were limited, but the team tried to fulfill any extra wishes. Breakfast was very good and typically French with cheeses, local sweets, fruits...a perfect start into the day. The team there was very welcoming. The bar and the pool team were very attentive, too. Unfortunately due to the weather it was not possible to enjoy dinners outside, but the bar team made an exception and I could eat there outside from the room service menu. I strongly recommend to sit outside. The atmosphere is just amazing.

Room Tip: If you can chose a room facing the swimming pool. I had a small suite on the ground floor - perfect to sit outside and enjoy the view.
  • Stayed: May 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Brita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis P, Responsable relations clients at Domaine De Manville, responded to this reviewResponded 7 June 2018

Dear Brita,

Thank you so much first of all to have chosen our property Domaine de Manville for your stay in Provence.

As well, this is a Great honor for us to discover your review and find out that our services, our Team and our Property met with all your expectations and even exceed them.

Of course, in June, not already high season, choices are not exactly the same than at Summer time, but as you kindly said, our Team make this point minor.

We would like to thank you again for the time you took to write down your review and share your Experience with us.
Hoping sincerely to welcome you back in Manville soon,

Warm regards,

Louis PIERRE
Concierge of Domaine de Manville.

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