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Reviews (1 009)
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Traveller rating
704
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All reviews best westerns front desk staff great stay edmonton airport hot tub free breakfast sausage would highly recommend this hotel excellent hotel would definitely stay here again rooms are clean parking lot close to the airport shuttle service free shuttle lounge amenities
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Reviewed 15 November 2018

I needed a place to stay and I had stayed there before so I took the free shuttle to the hotel and they treated me like royalty. Such great people work there and they were able to give me a great room. Everything I needed was there plus free breakfast too

Room tip: Comfy bed. Lots of space. Great TV viewing.
Date of stay: November 2018
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank Judy K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CBuenavidez, Guest Relations Manager at Best Western Premier Denham Inn & Suites, responded to this reviewResponded 20 November 2018

Dear Judy K,

We care about your comfort and experience staying with us. We very much appreciate you choosing to stay with us again and for sharing with us your feedback. We're happy that you enjoyed your stay and the complimentary hot breakfast.
We're looking forward to your next visit!

Regards,
Christine Buenavidez
Guest Relations Manager

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Reviewed 14 November 2018 via mobile

I stay here often for both work and family vacations. The buffet breakfast included with your stay is superior to anything else is the price range, and changes daily if you have an extended stay. Rooms are always clean and have a very warm, classy and updated feel.

The hot tub, gym, and luxury massage chairs are a very nice recent addition that my family loves.

We stay here every opportunity we get

Date of stay: August 2018
Trip type: Travelled with family
Thank Jeffmaner1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CBuenavidez, Guest Relations Manager at Best Western Premier Denham Inn & Suites, responded to this reviewResponded 15 November 2018

Hello Jeffmaner1,

We can't thank you enough for coming back here to stay with us again and again and making us your home away from home. We always look forward to welcoming you back and we're happy that you enjoy each and every visit.
We're grateful for the appreciation and for feedback.
See you again soon!

Regards,
Christine Buenavidez
Guest Relations Manager

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Reviewed 9 November 2018

Fantastic hotel with friendly and very helpful staff. The room was well presented,clean and tidy. Nice choices for restaurants in hotel so didnt even have to leave the building. Planning to stay there again as very easy access to airport

Room tip: Fantastic rooms, clean and tidy
Date of stay: November 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank canterburyfarm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CBuenavidez, Guest Relations Manager at Best Western Premier Denham Inn & Suites, responded to this reviewResponded 10 November 2018

Dear canterburyfarm,

Such a delight to know your stay has been awesome and enjoyed the service from our staff whom we have so much pride for because of the high quality of service they genuinely provide our guests. Thank you for the appreciation and for staying with us.
We're looking forward to your next stay!

Regards,
Christine Buenavidez
Guest Relations Manager

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Reviewed 9 November 2018

I stayed one night on a business trip. The staff were very friendly and the room was very comfortable, except the bathroom was extremely cold. I did mention it on checkout so they can address the issue. The fan must.be letting cold air in. Other than that, I would definitely stay there again. The breakfast which was included is a very nice touch and good value.

Date of stay: November 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank dgmorris2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CBuenavidez, Guest Relations Manager at Best Western Premier Denham Inn & Suites, responded to this reviewResponded 10 November 2018

Hello dgmorris2018,

Thank you for staying with us and letting us take care of you. We very much appreciate the feedback as this definitely help us improve our service. Our sincerest apologies if the washroom felt too cold, our maintenance manager has already been informed and will address the issue if not already looked after. We're glad to know that apart from that, you enjoyed your stay and our complimentary hot breakfast.
We look forward to your return!

Regards,
Christine Buenavidez
Guest Relations Manager

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Reviewed 8 November 2018

My bf and I spend the night in the premier suite for our first anniversary. The room was beautiful! The hospitality was some of the best we’ve experienced. The jacuzzi was amazing and the staff greeted us with a signed card and gorgeous fruit tray!

Room tip: The rate for the jacuzzi and fireplace suite was more than reasonable and well worth it!
Date of stay: November 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Coastal03894936988
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CBuenavidez, Guest Relations Manager at Best Western Premier Denham Inn & Suites, responded to this reviewResponded 10 November 2018

Hello Coastal03894936988,

Your milestone is definitely something worth celebrating!! Thank you for spending your special day with us and we're glad that you had a great experience.
We hope you keep us in mind the next time you're travelling our way!!

Regards,
Christine Buenavidez
Guest Relations Manager

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