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Reviews (1 582)
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20 - 25 of 1 582 reviews
Reviewed 3 weeks ago

What a great resort! Always love staying here when we are in Osoyoos. Truly a resort property with all the amenities. Staff is friendly and the new beds are out of this world! Best sleep I've had in a long time.

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels
Thank th7342018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

if you want rest and relaxation look no further than this resort, its by far the best in Osoyoos. Perfect balance of amenities which include an adult only and kids pool, the view is unbeatable from the Nkmip cellars tasting room next door to the main hotel.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank wmnell74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, Manager at Spirit Ridge, responded to this reviewResponded 3 weeks ago

Dear Guest

Thank you for your review and for sharing it with others. We are very fortunate to have two pool areas and the wonderful location of our resort on top of the hill. I hope we get to welcome you again soon.

Kind regards,
David

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Reviewed 3 weeks ago

Great location with very nice rooms. Frustrated that we requested to be next to friends and were not accomodated. Service in the restaurant was terrible. Resort needs to enforce quite time better so that one can actualy get some sleep.

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank Stuart K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, Manager at Spirit Ridge, responded to this reviewResponded 3 weeks ago

Dear Guest

I'm sorry to hear about the noise you experienced during your stay. I do show that you had made a complaint and security was dispatched right away to clear out the room that was making too much noise. I'm sorry that it impacted your stay before we were able to resolve it.

Kind regards,
David

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Reviewed 3 weeks ago

This resort is an excellent place for a family vacation, staff was all very well trained, polite and friendly, we will be back year after year.
We really enjoyed the private beach,Thanks for the great family fun

  • Stayed: June 2018, travelled with family
    • Value
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Review collected in partnership with Hyatt Hotels
Thank shawnsc0tt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, Manager at Spirit Ridge, responded to this reviewResponded 3 weeks ago

Dear Shawnscott

Thank you for the great review and for making us a regular family vacation. See you next year!

Kind regards,
David

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Reviewed 3 weeks ago

Guest rooms are well maintained and clean. All staff are freindly and helpful. This is the second time we have stayed here.Great value for your money. Go out early for a workout then relax by the pool all afternoon.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Danket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, Manager at Spirit Ridge, responded to this reviewResponded 3 weeks ago

Dear Danket

Sounds like you just described a great way to use our hotel amenities. We just did some upgrades to the equipment in one of our fitness rooms with additional ones planned in the fall. Thank you for the comments about the staff and the cleanliness of our resort.

Kind regards,
David

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