Marriotts are typically great and you can usually count on cleanliness and quality sleep. However, this particular property is prob the worst I’ve stayed at, from start to finish. First, you can only valet (which is $30) unless you want to park at Harrahs or elsewhere. The parking attendant that approached our vehicle got all our info and said he’d come back with a green ticket. Never came back. So we just got out of the car and proceeded to check in. At which point the other valet ppl stopped us and were giving my sister a hard time. Just didn’t know what they were doing and disorganized. Had to register car all over again. Like Groundhog Day. And then that second guy still walked away without taking the keys or giving a ticket, so we were like ummmm??? And he said “oh sorry.” Yeah. Then at check in desk, credit card reader wouldn’t work. We were driving all the way from East Utah on that day and got a flat tire. Notified the hotel that we would be arriving quite late and requested late check out. The person I talked to said we could check out at noon. Great. Well, next morning we called the desk around 9am just to make sure. Nope, no late checkout noted. But every detail about our late arrival and flat tire noted. Lol. So, the only thing we wanted didn’t happen. Cool! Lastly. Checkout. Also chaotic and unsatisfactory. Another car was blocking ours. Cars erratically parked everywhere. I actually directed traffic to help my sister get out.

2 stars for comfort and cleanliness. Not sure if all of this is a fluke but it sucked. Hope this helps.

Great location close to restaurants and casinos. We really enjoyed having the kitchen space and living area. Being a group of 5 adults, we were a bit disappointed in the twin sized pullout couch in the second bedroom. This appears to be isolated to the top floor though. My only other complaint is that they were down to one elevator which caused extreme wait times. These were minor compared to the convenience and value. I am a Marriott elite member and was never asked to attend a timeshare presentation. All employees we interacted with were friendly and professional.

The Marriott Timber Lake is in a prime location; steps to gondola to the top of Heavenly Ski resort as well as a five minute walk to the Casinos (Harvey’s, Harrah’s, Hard Rock and Bleu). It’s also connected to a quaint vibrant shopping and dining complex that’s great for adults and families as it includes attractions such as miniature golf. Just a block away is a large grocery store where you can get supplies for the In room kitchen. The property is very clean and the rooms sanitized including the remotes and bathroom and kitchen supplies In sealed bags. A very enjoyable stay but parking is valet only and $29.00 a night.