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Karen W

Loved a lot about it. We'll stay here again.

Review of Secrets Inn
4.0 of 5 bubblesReviewed 18 Jul 2024
This ended up being a favorite room on our summer road-trip. Despite the air-conditioning being off when we arrived (and the outside temps in triple digits) it cooled down quickly once we reset the breaker. The room was petite, but everything was impeccably clean and appeared to be recently updated. The bathroom was well appointed, and the jetted spa tub was a bonus. The bed was comfy, too! Within easy walking distances to resturants and shopping. We'll stay here again, for sure.
Date of stay: July 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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2 - 7 of 256 reviews
Reviewed 10 July 2023

Good points were that housekeeping did a great job, considering what they have to work with and were very cordial and accommodating. Jetted tub was GREAT! Size of bathroom was very nice. Bed was comfortable.
Bad points are as follows: Bedroom/main room barely large enough to accomodate two people. No closet to hang your clothes, instead, a rod mounted on the wall in front of the bed was to be used. No dresser or anywhere to put unpacked clothes and suitcases. Placement of television left a lot to be desired, but it worked. Air conditioner worked, but was extremely noisy, making it difficult to sleep with it running. Phone did not work. no modern/current electrical plug-ins for phone charging, etc. Shower was nice but did not drain quickly, allowing water to pool 1" to 2" before draining. Bathroom sink faucets were loose and wobbly, with the COLD faucet not shutting off completely without excessive force.
Pictures of the rooms are very misleading, so buyer beware.
Room had wonderful potential, maybe just not designed correctly?

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Marc M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 June 2022

This place quoted me a much lower price over the phone and lost my reservation. I also informed them of a pet accompanying us and they chose to charge me an excessive cleaning fee claiming they did not know we had a dog with us. Upon check-in, the toilet was sealed but still had used toilet paper and urine in the bowl. The AC did not work and the room was almost unbearably hot all night. I would NOT recommend this "dive" for anyone!!!

Date of stay: June 2022
    • Value
    • Sleep Quality
    • Service
1  Thank Optionrob64
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 July 2020 via mobile

My husband and I recently stayed four long nights. The original room we were assigned to was cheesy, cheap, and teeny tiny. After much complaining we were assigned a better room, comparatively speaking. The room felt like it was pieced together with old garage sale pieces, dirty carpet with fraying edges, outdated, and a rock hard bed. Between midnight and 4am, every night, we were awoken by a large bear going through their non bear proof garbage dumpster. Are the aware of the potential detriment to people, pets, and the bears?? Are they too cheap to purchase a proper receptacle??

The hotel is near, walking distance, to casinos, a small beach. The cheesy heart shaped jacuzzi tub fits two.

Go knowing the risk.

Date of stay: July 2020
Trip type: Travelled as a couple
2  Thank bkmilano
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 July 2020 via mobile

This "MOTEL" IS HORRIBLE! The air conditioning doesnt work. The cable was out, they came to "FIX" I asked for a fan he went to check if they had one and never came back. When I try to call the operator I only get a busy signal. At over 300 a night this place is a complete RIP OFF! THEY OWN THE HEAVENLY HOTEL NEXT DOOR AS WELL. STEER CLEAR OF THIS RAT HOLE!

Date of stay: July 2020
Trip type: Travelled as a couple
2  Thank Toniac661
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 December 2019

This place exceeded my expectations! Don't be fooled by the way it looks on the outside. The rooms are super nice and modern, with new tile and counters in the bathroom. The jacuzzi tub was huge & AMAZING! My boyfriend told me he was very impressed (I planned the trip for his birthday) and he absolutely loved the room. We were in an awesome location too, right across the street from Heavenly Village. We didn't need to drive anywhere— everything was walking distance. The best part was, it snowed over a foot during our 1 night stay, and before we had even gotten dressed for the morning, the staff had plowed the parking lot, shoveled out all the cars parked there, and threw sand on all the walkways. Will absolutely be staying here again!

Date of stay: December 2019
    • Location
    • Sleep Quality
    • Service
Thank daniellenicole30
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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