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Kendall

Amazing!

5.0 of 5 bubblesReviewed 29 Mar 2021via mobile
We flew in from Florida and stayed for 5 days! We had an amazing experience all around at Forest Suites. This is my second time staying here. Location is perfectly located to get to all the shops, restaurants, and activities. Walking distance! The staff was so nice and helpful. We had nothing but nice and helpful customer service the entire time. The continental breakfast was so good! Our room was very clean and comfortable too. Anytime we needed anything the staff was right there to help. We loved the rustic and “home” atmosphere of the whole place. Would highly recommend staying at FS!!
Date of stay: March 2021
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jerry Bindel, General Manager at Forest Suites Resort at Heavenly Village, responded to this review
Responded 05 Apr 2021
Dear kbailey2893,
Thanks so much for staying with us again and we are thrilled to hear you had a wonderful time again! Hope to see you again soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1 165)
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Reviewed 25 March 2021

We went on a couples mid-week getaway in March and opted for the one bedroom deluxe suite. The main room was very spacious and clean, the bedroom had a safe and was also pretty roomy. The bathroom off the bedroom was also large, clean and well stocked. Like many have said, the location could not have been better, just across the road from the Gondola, shops and restaurants. The covid precautions were taken seriously with floors marked for social distancing and hand sanitizers readily available. Breakfast was well organized, but you have to take it back to the room to eat (which was fine).
I only have 2 slight gripes; 1) being charged a resort fee when all amenities were not available (bar, games room, pool, hot tub, Etc.) but that is the norm in Stateline. 2) upon arrival (which, admittedly, we were a few hours early), we were told that our room would be available within an hour. We came back about 90 minutes later to be told that our room was available, but if we wanted to get in there, it would incur a $50 fee. We declined.
All in all, I would definitely recommend Forest Suites Resort to everyone and am already looking forward to a return trip once restrictions are relaxed so that more of the amenities are available.

Date of stay: March 2021
    • Value
    • Location
    • Service
1  Thank Nik R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jerry Bindel, General Manager at Forest Suites Resort at Heavenly Village, responded to this reviewResponded 5 April 2021

Dear NikR245,
Thanks for staying with us and for your posting. So glad to hear you enjoyed our amazing location, spacious suites and COVID precautions for our breakfast and services. We look forward to opening even more of our amenities very soon, as allowed by our state and county; we will continue to have our daily breakfast, WIFI, open pools (now through October), and hopefully soon our updated bar/lounge and hot tub areas. See you again soon!

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Reviewed 8 March 2021

Last minute ski trip for 5 and was very pleased with Forest Suites.

Lobby staff warm and welcoming, great onsite parking and great location, easy to walk to shopping and restaurants. While the complex is older, and some may say dated, the rooms were quite cleaned and well maintained. We had 2 separate bedrooms and baths and the whole condo was quite spacious. Beds and especially pillows very comfortable and it was nicely quiet. Staff take COVID mitigation very seriously (but friendly). We found breakfast extremely satisfying with, you make your selections from the day’s offerings and return to your room to eat.

All in all pleased with Forest Suites and would stay again.

Date of stay: February 2021
Trip type: Travelled with friends
1  Thank Frank U
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jerry Bindel, General Manager at Forest Suites Resort at Heavenly Village, responded to this reviewResponded 9 March 2021

Dear Frank,
Thanks for the posting and so glad to hear you enjoyed your stay and our COVID protocols, as well as our amenities! Hope to see you again soon in Tahoe.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2021

The resort is perfectly fine for a no-frills ski trip.

The pluses are: fantastic location, rooms are spacious, staff is polite.

The challenges are: very dated property, it is a motel with all rooms opening to the outdoors, there are no amenities, staff does nothing but dispense keys (no requests are granted, whether for late checkout or use of games from the gameroom or other).

In short, they charge resort prices for a motel experience, but the location is outstanding.

Date of stay: February 2021
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank EricB755
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jerry Bindel, General Manager at Forest Suites Resort at Heavenly Village, responded to this reviewResponded 28 February 2021

Dear Eric,
Thank you for staying with us and for your posting. We are so glad to hear you enjoyed our spacious rooms and location.
Though we continue to offer our full breakfast amenity in a to-go format, we unfortunately had to suspend our other amenities during the current COVID restrictions outlined through state guidelines. We will to be able to reopen our additional amenities as soon as allowed, and will reopen our outdoor pools no later than May 1st and earlier if the weather cooperates. Hope to see you again soon to experience all of our resort amenities!

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Reviewed 12 February 2021 via mobile

I have to be honest. I was a little nervous booking this hotel due to the previous comments. But I am so glad I ignored the bad comments and booked. This was the perfect choice for my husband and I. First, the staff was super friendly and accommodating.

Location- Perfect!!!! Located right behind the village. Was able to walk to shops, restaurants, the gondola, grocery stores, everything.

Breakfast- Perfect! They really have it set up great due to covid. You wait for your turn and then you go through a hot buffet. They serve you. The staff was so friendly and nice. We never had to wait long. They always had eggs, a meat, we had hash browns one day, bagels, muffins, yogurt, coffee, OJ. It was just enough to start our day. It was take out only but that didn’t bother us.

The room- We booked the 1 bedroom deluxe. It was very spacious with a full kitchen. Everything we needed inside. Yes, the furnishings are older but the room was very clean. We stayed in building 6 and had a nice view of the lake. We were on the second floor which I recommend because the doors from the parking were on the ground floor which could be loud from people coming and going. The elevator is small but we took the stairs, only one set of stairs.

I would definitely stay here again.

Date of stay: February 2021
Trip type: Travelled as a couple
3  Thank MelissaTravels2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jerry Bindel, General Manager at Forest Suites Resort at Heavenly Village, responded to this reviewResponded 12 February 2021

Dear Melissa,
Thank you so much for staying with us and for the great feedback. We are thrilled to hear you enjoyed our location, services, and suites. Hope to see you back again soon!

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Reviewed 11 December 2020 via mobile

We will definitely be back and request the same room (605). It was perfect for our needs. Our party had 2 small dogs and our room was perfect to open the sliding glass door to let them out. The kitchen was moderately stocked but the front desk sent up a can opener upon our request. The room was clean and sanitized. All remotes and kitchen supplies were plastic wrapped. The front desk was very accommodating sending clean towels and supplies to our room (we were there for 5 nights). The beds were comfortable. The location was perfect (short walk to the gondola). The room wasn't fancy but we didn't need fancy.

Date of stay: December 2020
Trip type: Travelled with family
2  Thank CriticalpamReturns
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jerry Bindel, General Manager at Forest Suites Resort at Heavenly Village, responded to this reviewResponded 29 January 2021

Dear CriticalpamReturns,
Thanks so much for your posting and for staying with us! We are thrilled to hear you enjoyed everything, from our staff service, location, our COVID sanitary measures and our dog-friendly environment (btw, for other guests reading this we do have a $50/day plus tax pet fee for up to 2 dogs per unit, with advance reservations). Hope to see you again soon!

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