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We really enjoyed staying at Azure. The room was spacious with a nice view and was not overly crowded as well. The cleanliness in the room can be improved a bit. I look forward to staying at azure again.
Date of stay: February 2021
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Jeremy Agnew, General Manager at Hotel Azure Tahoe, responded to this review
Responded 04 Mar 2021
Dear guest, thank you for the great review. We are pleased to hear that you enjoyed your stay. We look forward to you visiting again. Thank you once more for the great review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All reviews across the street great location lake view hot tub room was clean road noise enjoyed our stay booked this hotel front desk staff walking distance would stay again king room short drive great place to stay parking lot grocery store balcony
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Besides sleep quality I enjoyed our stay. Pillows weren’t very comfy. Had to sleep without one. If we stay there again I’d probably bring my own pillow along. Great staff - very friendly and accommodating. Nice location. Pretty lake view.
Date of stay: February 2021
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Jeremy Agnew, General Manager at Hotel Azure Tahoe, responded to this reviewResponded 4 March 2021
Dear guest, thank you so much for the great review. We are terribly sorry to hear that you didn't find the pillows very comfy. We hope that your travels will bring you back to visit soon. Once more thank you for the great review.
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Very clean room and easy location. I will come back. I was looking for a location in South Lake Tahoe and found this place. Loved it. Conveniently located, all what you can expect for a short even longer stay.
Date of stay: February 2021
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Jeremy Agnew, General Manager at Hotel Azure Tahoe, responded to this reviewResponded 4 March 2021
Dear guest, thank you for the great review and for choosing Hotel Azure for your one night stay in South Lake Tahoe. We hope your travels bring you back again. Thank you again for the great review and we hope to see you soon.
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Bedsheets were soiled and had stains on them. Bath towels were torn and had holes.
Room heater was stuck on at 86F, in spite of keeping the set point at 72F, making it uncomfortable to stay in the room.
Date of stay: February 2021
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Jeremy Agnew, General Manager at Hotel Azure Tahoe, responded to this reviewResponded 4 March 2021
Dear guest, thank you for taking the time to write a review. Though it is extremely difficult to believe anything you have written we are sorry that we didn't meet your expectations. We hope that other than the accommodations, you had a great visit to South Lake Tahoe. Thank you again for the review.
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We were very pleased with room size and cleanliness. Everything seemed new and clean. Nice view of the lake. Great location close to Heavenly. We had a rough night sleep due to thin walls. The room next to us partied until 7:00 am and you could hear the cars passing in the street below. We will try again, and hope the other guests are more considerate.
Date of stay: February 2021
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Jeremy Agnew, General Manager at Hotel Azure Tahoe, responded to this reviewResponded 4 March 2021
Dear guest, thank you so much for the review. We are extremely sorry to hear that other guest's were not following the noise curfew and kept you from getting a good night's rest. Please let us know when encountering such problems for that is not acceptable and should any of our management team been notified it would have ceased or the other party would have been asked to vacate the property. We hope that your next visit will be much more relaxing and quiet. Thank you again for the review.
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Our stay was great. The room was nice and very clean. Staff was very friendly and the location was perfect. I would recommend this hotel to everyone and I myself will be coming back to this exact hotel.
Date of stay: February 2021
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Jeremy Agnew, General Manager at Hotel Azure Tahoe, responded to this reviewResponded 4 March 2021
Dear guest, we would like to thank you for the wonderful review and especially for recommending Hotel Azure. We are looking forward to you returning on your future travels. Thank you again for the wonderful review and we will see soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC