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“Perfect place for peace, beauty and relaxation...”
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Review of Pool Barn

Front of Pool Barn
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Very good
8 reviews
Front of Pool Barn
Open Plan Living Area
Kitchen
Tennis Court
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Overview
Holiday Rental House -
3 Bedrooms, 1 Bathroom, Sleeps 5
Brixton, Devon, England

Reviews from our community

Very good - based on 8 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Toby S
London, United Kingdom
Level 4 Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Perfect place for peace, beauty and relaxation . . and it's dog friendly.”
Reviewed 11 July 2017 for a stay in July 2017
2
people found this review helpful

Set in a secluded spot along a narrow road in glorious Devon countryside, Pool Barn was everything we could have wished for as we took a three-day break for a family Christening in Brixton itself. The barn conversion is cleverly done, with good solid furniture and all the things you need for a comfortable self-catering stay. The owner, who lives next door (although the design of the place makes that hard to believe), is charming and helpful and the property itself immaculately maintained and spotlessly clean. Great location for getting to beach and to visit all the delightful towns and villages that make this part of the world so special. An unreservedly five star holiday let.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
poppy1667
Hastings, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely accommodation in a beautiful location”
Reviewed 11 July 2017 for a stay in July 2017
1
person found this review helpful

We had a wonderful stay at Pool Barn. The barn itself was clean and nicely decorated. The location was sensational - such pretty countryside and so quiet. And there are so many things to do in the area. We loved it. Claire was a lovely host and we certainly recommend it as a holiday house.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeaBiscui...
Bedford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Absolutely Lovely”
Reviewed 7 January 2017 for a stay in October 2016
1
person found this review helpful

Stayed with my two girls in October half term.
Lovely barn. Lovely hosts. Lovely setting.
Very well equipped and very clean.
Will be back!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MACEYUk
UK
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Absolutely Stunning!”
Reviewed 28 September 2016 for a stay in August 2016
1
person found this review helpful

Had an amazing stay at Pool Barn with my 3 children. The barn is in an ideal location for trips to many beautiful places in both Devon and Cornwall. Well equipped, this accommodation has everything including a washing machine and dishwasher! Lots of lovely extras like tea and coffee and even a pint of fresh milk in the fridge for our arrival. Claire and Ben are very hospitable and made us very welcome. Will definitely return.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul T
Telford, United Kingdom
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Dirty property and rude female owner....”
Reviewed 25 August 2016 for a stay in July 2016
2
people found this review helpful

On arrival, we immediately noticed the place had not been cleaned for us. So dirty we estimated 2+ months since a proper clean. It took 3 tries by the owners to make it liveable!! 'Unacceptable'. not our words, the male owners words ! He explained he had little to do with the property.. The female was rude and made ridiculous excuses for why it was dirty. She ignored us for the rest of our week, despite close contact. She wouldn't even look at us. RUDE ! There was so much dirt and hair on the floors that when you moved, you could see it all move too... I put out 30 large spiders during our week there, incl 10 in the first half hour. Unlucky ? no. The webs were old, established and in every corner, floor to ceiling. Fridge? dirty, kitchen surfaces? dirty, toilet area? dirty. The loo brush was disgusting. Dog poo on the lawns outside the property. I could go on and on.... This was our yearly holiday. We have complained to Toad Hall Cottages, the agent. Despite the owner's admission that this place was unacceptably dirty and our experience that it remained dirty but liveable after 3 attempts at cleaning, a cheap bottle of wine left in the kitchen is to be our only compensation... On pointing out the general dirtiness, the female made the whole thing truly embarrassing and awkward. Toad Hall Cottages manager, Adam Ford answered our emails in such a way that it was hard to believe he'd read them properly . I would not recommend this company or let to anyone.

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The area
Liked least: The filth in the property.
Travelling group: Teenagers
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 Sep 2016
As the owners we thought this complaint deserves a response. Firstly in 2 years of holiday let's this is the first complaint we have ever had. 2nd due to the customers desire for financial compensation the managing agent Toad Hall insisted on an inspection. This inspection led to the managing agent to not uphold the complaint. On the day and as stated we came around and resolved the concerns and yes this did take us an hour whilst the guest went to play tennis, but the customer confirmed everything had been done to their satisfaction. I also feel it important that understand that guest did arrive 2 hours early and maybe we were at fault by being accommodating as it did not leave us our normal turnaround time. Quite how this apparently ruined the holiday and required the recompense claimed afterwards is a bit beyond our understanding. Anyone wishing to stay must be aware this is a country property not a 5* city hotel, therefore when it is hot and the windows are left open we cannot stop spiders coming in. Dog poo on the lawn has never been mentioned until this review and given I mowed the lawn just before the guest arrived I cannot understand where this has materialised from. The customers made some accusations that we knew were untrue and each new iteration seems to include further accusations, seriously cobwebs floor to ceiling in every corner is such a flagrant lie and if really true how on earth would the previous guest or any other never have complained. Maybe we are too old school but to provide a bottle of wine as a gesture and then have it thrown back in our face is just rude especially as we notice it was not left? This does feel like some bitter attack on us in retaliation for the lack of financial compensation and trying to influence our future bookings. Ultimately all future guests will need to decide going forward but you now have a view from all 3 parties to help make an informed decision.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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