I did the first day of the Abel Tasman great walk and wanted to take a water taxi back from Anchorage to Marahau. I booked the trip in advance and I chose aqua taxi because they seemed to be a big and competent company. Also they advertised that their "boats were built for the conditions in Abel Tasman".
Unfortuanetly it was raining that day. The boat arrived in time. But after that the whole trip was just horrible. The boat was already full so I was told to sit in the rear of the boat. Unfortunately the roof doesn't cover that area. That meant that I became wet up to the underwear from the rain and the waves coming into the boat while most other passengers stayed comfortable and dry inside. I would have expected such conditions from third world countries, but not from a 37 NZD NZ company. After I complained in the office about that issue the lady told me that customers should be prepared to such circumstances. I was not even offered a towel or an excuse. No refund was given, also I was treated like a second-class passenger. They didnt even undeerItamd that they shouldn't make people sit in thw rear of the boat when it ia raining. It may be a good operator if the weather is nice, but never chose this operator if it's raining or if you book in advance... Or "be prepared".
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