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“Gorgeous location”

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Hacienda Puerta Del Cielo Eco Spa
Ranked #1 of 1 Hotels in Masatepe
Certificate of Excellence
GreenLeadersSilver level
Reviewed 25 January 2017

Top notch place. Incredible setting and views of Masaya Volcano and Lake. Sketchy access road. 4 wheel advised but a good SUV in dry weather will make it. Wonderful host and attentive and friendly staff. Spending time with JC, a native Nica, is almost worth the price of admission. Private casitas. Be prepared for an isolated location. Having a car was very helpful. But they will 'arrange' to drive you anywhere.

Room Tip: No bad rooms.
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  • Stayed: January 2017, travelled as a couple
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    • Cleanliness
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Thank mrla1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 - 21 of 359 reviews

Reviewed 8 January 2017 via mobile

Wow what an amazing time. The owners and the staff of this Resort could not be more accommodating. The food was fantastic and locally-sourced and the service was second to none. This is a very small boutique Resort and as a result you will not find a better service anywhere. It is situated on top of a volcanic rim with a fantastic view of the volcano just across the valley on the adjacent Ridge. The staff will take you anywhere that you want to go and make sure you have a great time. We were able to see a local parade for Saint Sebastian in the nearby town of Catarina that was an absolutely once in a lifetime experience that was escorted by the staff. This Resort is in a perfect location in Nicaragua to experience all that the country has to offer this Resort is very secluded and very quiet with vibrant life filled towns nearby. Mumbacho cloud forest and Laguna de Apoyo are great treks. And the night time experience at the volcanic park.

Stayed: January 2017, travelled as a couple
Thank Jimmycashews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2017

The staff of Hacienda Puerta del Cielo truly go out of their way to make sure your experience is a once in a lifetime event. My brother and I just returned from a trip there (New Years 2016-17) and we loved how we got to know the staff due to the small size of the hotel. The size didn't keep the hotel from offering amenities that most large hotels don't, however. From expert navigation, tour offerings, guides, an unbeatable and unobstructed view of an active volcano, delicious meals and expertly crafted cocktails, this was one of the best vacations I've ever been on. Each casita is well appointed with its own stone shower, bathroom, minibar, porch and hammock, and there's zero interruption if you want to be alone. If you're looking for company, the staff is always happy to share stories about their home town or make you a delicious mojito. From the home base of the Hacienda, we got to explore Granada, Masaya Volcano at night, Apoyo Volcanic Lake, and Mombacho Cloud Forest and toured a local coffee plantation. We were even lucky enough to have gone at a time when a local nearby town was having a festival and got to attend that too, which was an awesome local experience that I don't think most hotels would have told us about. Every single person was professional, courteous, friendly, and happy to converse in either English or Spanish. I'd never been to Nicaragua before and felt like we got a full range of experiences - from street food to four star cuisine, beachfront to mountaintop (literally) - and it's all due to the expert management and recommendations from the staff. The food at the resort was also among the best we've had while traveling, and definitely was better than the off-site restaurants we tried. I would absolutely go back to the Hacienda, and am recommending it and Nicaragua to my friends looking for their next international trip!

Room Tip: All rooms are excellent and similar - with direct views of the volcano
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  • Stayed: December 2016, travelled with family
    • Sleep Quality
    • Rooms
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Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2016

We were so well taken care of. From the moment we were picked up at the airport, to our welcome, food, accommodations and excursion, everything was perfect. Thank you for making the first part of our trip memorable!

  • Stayed: December 2016, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Monica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2016 via mobile

A friend and I recently stayed at the hacienda and had a great time. If you're looking for a place to relax, this will fit the bill. We did several excursions and the hacienda team was easy to work with when we set up the excursions (before arrival) and during our adventures. I was excited to try the local cuisine throughout our stay and the staff even went out to get a local soup for us to try one night.

I really enjoyed relaxing by the pool and in one of the hammocks with great views of the Masaya volcano over a few days. Definitely worth a trip if you're looking to relax.

Stayed: November 2016, travelled with friends
1  Thank Annevolz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hacienda Puerta Del Cielo Eco Spa

Address: Camino de los Bueyes, Nimboja #2 | Masaya, Masatepe 42600, Nicaragua
Phone Number:
Region: Nicaragua > Masaya Department > Masatepe
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Masatepe
Price Range: R3 959 - R6 137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hacienda Puerta Del Cielo Eco Spa 4*
Number of rooms: 8
Official Description (provided by the hotel):
Discover a green mountainside paradise in beautiful, sun-kissed Nicaragua. "Hacienda Puerta del Cielo Ecolodge & Spa" borders a protected national rainforest, teeming with colorful flora and fauna. Imagine yourself relaxing in a tropical pool overlooking a peaceful lagoon or meditating in a breezy hammock on your own private veranda. Explore the natural environment of our exclusive -adults only- boutique hotel and enjoy Ecotourism in luxury! ... more   less 
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Also Known As:
Hacienda Puerta Del Cielo Eco Hotel Masatepe

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