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marita k
London, United Kingdom

Nice place to get away from it all and enjoy beautiful lake views and swim

4.0 of 5 bubblesReviewed 31 Jul 2024via mobile
On the whole our stay has been excellent. The room (with view of the lake) are great as you get to see the beautiful sunset.
Great private lake access with comfortable loungers and beach towel and bathrobe plus carrier in room make for a perfect beach holiday.
I like the fact that you can opt out of daily cleaning in lieu of a drinks voucher.
The only blemish was the chef on Monday morning. He needs to remember that it is the guests who pay his salary. Asking him to refill items on the buffet (well before 11am) seemed too much for him and when one guest asked him to prepare a fresh egg dish he said that they are understaffed and that there is plenty of egg options already cooked and she needs to choose from them. The next morning saw more kitchen staff around and a dedicated chef cooking fresh egg dishes. The chef from Monday morning was still around and still grumpy.
That aside, everyone was friendly and welcoming.
Nice sauna area and good gym equipment.
Date of stay: July 2024
Trip type: Travelled as a couple
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    Reviews (328)
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    1 - 6 of 328 reviews
    Reviewed 13 March 2023

    It was a very relaxing and pleasant Vacation.The entire Hotel personell was evry day kindly, helpfull and try to make ouer stay perfekt.
    The only thing that i have missed for entertainment was a tabletennis table.

    Date of stay: March 2023
    Review collected in partnership with this hotel
    Thank henrywallburg
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 25 November 2018 via mobile

    Great hotel for a get-away with family or friends. Spacious rooms, a few dog friendly ones.
    Private access to the lake, balconies, great sauna facilities, brilliant breakfast. Dinner was not up to the standard of the rest but all in all a great place for it's category and price.
    Cleanliness was excellent, both in the rooms as well as in the sauna and fitness areas.

    Date of stay: November 2018
    Trip type: Travelled with family
    Thank Jimmy_Swe
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 15 November 2017

    TUI BLUE is right on the shore of Fleesensee - best location here. I stayed here a couple of times. Very idyllic landscape especially in spring and autumn. Rooms are ok in size, bathrooms rather oversize compared to the room. Everything is clean. Pillows could be more comfy (very thin). I would definitely recommend a lake view room as it is really beautiful sitting on your balcony looking over the lake. The restaurant serves good food. Breakfast has a large choice. The spa is really nice and taking a dip in the lake after the sauna is a great opportunity.

    Date of stay: October 2017
    • Trip type: Travelled as a couple
      • Location
      • Rooms
      • Service
    Thank capricornus12
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 18 September 2017

    We went for a kids off weekend, and it was great.
    when we booked the hotel we also informed them that we would be bringing our dog. To our very positive surprise they made sure we were met by 2 bowls and treats for our puppy as well as a blanket for her to sleep on. Very doggy friendly and we loved it.
    we enjoyed the spa which is a pool with a bench with bubbles as well as various temperature saunas and a salt room. In addition they do offer a variety of spa treatments which we didn't use this time.
    Hotel is clean, well maintained and the location is beautiful.
    we only had to minor issue which the staff handled expeditiously and professionally.
    1 issue was a tapping noise in the first room we had which mean my wife couldn't sleep, they sent maintenance to investigate at 2230 and they found the noise to come from the pool filter which needed a repair. they couldn't offer us another room straight away but we got a new room and a 20eur voucher as a bandaid and a personal apology for the inconvenience, the other minor issue was the electronic room lock running low on battery.

    Food :
    The breakfast buffet was included in our stay and offered a wide selection of choice from cereals to the chef making eggs to order.

    Date of stay: September 2017
    • Trip type: Travelled as a couple
      • Value
      • Rooms
      • Service
    1  Thank Metropolita
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 23 September 2017

    Dear guest,

    thank you very musch for your feedback and the recommandation of our service and hotel offer. Nice to read such great commetns. We always want to impress our clients (even with four paws) very positiv and make sure, they enjoy the stay as expected. Best regards, the crew from TUI BLUE

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 28 May 2017 via mobile

    My Mom and I spend 4 days in the hotel which is directly located at the Fleesensee with it's own small beach and a nice quite garden to sit outside and enjoy the amazing view over the Lake and the even more amazing sunset on a clear day.
    The hotel is around 8 years old and the facilities are well maintained. The rooms are spacious as so are the bathrooms. Must book a room with Lake view.
    The breakfast buffet fulfills all wishes. For the dinner we enjoyed always a table at the FineArt restaurant.
    The menu has a lot of choices and dishes are make with regional meat or vegetables.
    The portions are big and all food we tasted was upmost delicious. Also the variations of wine and beer, also with some local specialties is big.
    The spa and gym is also well maintained and gives many opportunities to relax.
    All service personnel is very friendly and attentive.
    The only annoying point is that nobody is there to help with the baggage at arrival and departure.

    Date of stay: May 2017
    Trip type: Travelled with family
    Thank 843KarinH843
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Management response:Responded 29 May 2017

    Dear Karin,
    thank you very much for the nice description of impressions during your visit and the amazing rating. Even in the luggage service we have no active service, like with the help of a bell boy. In case of special requirements we'll offer this service, for example handicaped or older guests.
    We'll be glad to see you and your family or friends soon again. Until next time to "explore the more", all the best.

    best regards
    J. Klostermann

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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