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ginnymarshall
Alicante, Spain

Excellent location- great value for money

4.0 of 5 bubblesReviewed 10 Feb 2024via mobile
Genuine ski in ski out with a great view of the slopes from our room. Staff all very friendly and helpful. Room very nice but bathroom and balcony small - basic room booked. Food plentiful and filling before and after skiing (but not exciting!). Would return.
Date of stay: February 2024
Room Tip: Take a travel kettle and some mugs
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adjointe de direction, Propriétaire at Hôtel L'eden Des Cimes Vacances Bleues, responded to this review
Responded 10 Feb 2024
Thank you very much Ginnymarshall !
We are really happy to read your review and to learn that you enjoy our location and our view from the rooms :)
We will share with our staff your comment and we notice the things we have to improve ;)
It will be a pleasure to welcome you again :)
Louise- Executive assistant.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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      Reviews (422)
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      All reviews ski hotel star hotel breakfast and dinner open fire plenty of hot water soup front door every night booked this hotel large beer buffet service powerful shower well located hotel location is excellent good size plenty of storage ski boots
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      9 - 14 of 422 reviews
      Reviewed 4 February 2024

      The rooms are large and well appointed. No brew making equipment in the room. Heating was good large windows with lots of light. The bed was very comfortable and huge. Bathroom totally adequate. House keeping available on a daily bases like wise towels if requested. Public area was good including the bar and dining area. My only criticism is the feeding breakfast was a buffet service. It was adequate but lacked imagination. I need to learn the French 🇫🇷 way. I was never hungry. Juice, coffee,meat cuts and cheese on display. Cooked lacked umph and was rarely warm. Boiled eggs was good done yourself. Cereal was on display with plenty of bread, sliced or slice your own. Croissant of two types were available. Evening meal the French 🇫🇷 was on display once again I use the word adequate but lacked imagination. Self service. Dessert was buffet with generally plenty of choice. Soup unfortunately tasted the same most nights but it was ok. I am not a lover of cheese due to health reasons however I was able to eat around it by being smart. The social side of the bar was fun with lots of different grow people. On the veranda service was hit and miss, to be served need to attract some attention or go inside. Seems to be understaffed during the lunch time experience. The staff were always polite and helpful if needed. Found my stay wonderful and would return again .

      Date of stay: January 2024
      Trip type: Travelled solo
      Thank donovand765
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Adjointe de direction, Autre at Hotel L'eden Des Cimes Vacances Bleues, responded to this reviewResponded 5 February 2024

      Thank you Donovan for your comment and all the details :)
      We are pleased that you enjoy our rooms and the cleaning service we offer as well as our services such as the bar.
      We take note of all the things you detail in your review in order to improve. In particular, we note the need for more attention to be paid to the terrace area of the bar, to respond to guests and take their orders. We also note the possibilities for improving breakfast and dinner.
      We will share compliments about our employees with them. They'll be pleased to hear it!
      We'd be delighted to welcome you back if you come back again :)
      Louise- Executive Assistant.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 4 January 2024

      Went Dec 29 until Jan 3rd. Brilliant snow. Much prettier village than bellecote or the others that make up plagne Paradiski. Proper ski in ski out. Village lovely. Hotel room was small but perfectly adequate for 2 adults and a 12 year old. Loads of storage space for helmets gloves jackets etc etc etc. Breakfast was simple but good. Rooms are well maintained and cleaned daily. Everyone very helpful. View of the slopes. Would definitely return. Didn’t use the bar much as village only 2 mins walk and enjoyed the variety of other bars restaurants etc. when we did have a beer in the bar everyone friendly and helpful. There is no hot tub anymore but this did not really affect us.
      Probably one of the best locations we have stayed in. If there are any negative reviews then take with a pinch of salt. They are probably and not relevant anymore.

      Room tip: Perfect ski in ski out. The blue run past the hotel can get a little steep further on. There is an alternative but you need to walk 100 yard
      Date of stay: December 2023
      • Trip type: Travelled with family
        • Value
        • Location
        • Service
      1  Thank chrisdB6694OL
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Adjointe de direction, Autre at Hotel L'eden Des Cimes Vacances Bleues, responded to this reviewResponded 5 January 2024

      Whouaaa, thank you very much Chris for your super advise 😍😍
      We are so happy to read that and to have so many compliments :) We are so glad to have holidaymakers like you :D
      We hope to see you again in Belle Plagne and to welcome you again in our hotel :)
      See you soon,
      Louise- Executive assistant.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 4 January 2024

      We have just had the best family skiing holiday we could have wished for. Hotel L'Eden des Cimes was staffed with friendly, helpful and knowledgeable people who made us feel really welcome. The layout is great. The Restaurant overlooking the piste is a highlight with beautiful sunrise skies and the bar with its huge sofas is really comfortable. The rooms were also really comfortable with bath/ shower water temperature instantly controllable. The hotel had links with a ski hire company which actually brought our shoes back to the hotel so that we could ski straight from the hire shop. The ski storage for the week was very easy since the lockers were right next to reception and not in a basement as is usual at other places. The location is terrific. It was wonderful to be able to step out of the front door and immediately ski away. I would recommend Hotel L'Eden to anyone who likes to ski!

      Date of stay: December 2023
      Trip type: Travelled with family
      Thank D7497WOsophiem
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Adjointe de direction, Autre at Hotel L'eden Des Cimes Vacances Bleues, responded to this reviewResponded 4 January 2024

      Whouaaa, it's your comment that's wonderful 😍
      Thank you very much Sophie for your feedback, We are so happy to read your advise and to learn that it was the best family skiing holiday you could have wished for :D
      We will share your comment with our staff, they will be really really happy :)
      If you want to come back for others ski holidays , it will be a pleasure to welcome you :)
      Louise- Executive assistant.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 3 January 2024 via mobile

      Lovely hotel, really lovely staff. Spacious and comfortable, well designed rooms with lots of storage. Nice toiletries! Delicious food and a nice bar for a drink. Would love to return.

      The only slight downside for us was that a couple of times one of the advertised main courses for dinner ran out early. They were replaced with something else but it was a shame that it wasn’t the meal on the menu.

      Date of stay: December 2023
      Trip type: Travelled with family
      Thank W9937KOsarah
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Adjointe de direction, Autre at Hotel L'eden Des Cimes Vacances Bleues, responded to this reviewResponded 4 January 2024

      Thank you W9937KOsarah for your comment !
      We will share your advise with our staff, they will be happy to read that :)
      Concerning the main courses that we had to change, What was it ? We hope that you eat well even it was not the meal announces in the menu.
      We will be happy to see you again in our hotel :)
      Louise- Executive assistant.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 8 July 2023 via mobile

      We choose here as it's ski in ski out and not the normal area of La Plagne we stay in.
      It was the first time of staying at a ski hotel , and we absolutely loved it.
      The underground parking is huge and we had the parking space nearest the underground entrance.
      It's a nice short walk to reception and greeted with a warm friendly smile. Just behind is the ski locker room which just had a new make over with a locker for each room and enough space for 2 pairs of skis 2 boot warmers and room for helmets .
      The room was bigger than most chalet rooms with plenty of storage a nice hot shower and a comfortable bed.
      The door to the balcony was warped and let a good amount of cold air in , and even with the curtains closed and heating cranked up it was not warm!
      We did get a move to another room which was much warmer , especially as we had a very cold January.
      The food was plentiful and varied and we had no complaints .
      The location is superb , go out the door across the decking and put your skis on , what more could you ask for.
      Overall we were very happy with our stay and would definitely stay here again.

      Date of stay: January 2023
      Trip type: Travelled as a couple
      Thank MATT7159
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Adjointe de direction, Propriétaire at Hotel L'eden Des Cimes Vacances Bleues, responded to this reviewResponded 27 August 2023

      Many thanks! We are happy to read your comment :)
      We're glad you loved our location and services like our parking, friendly staff and also our rooms and new ski lockers.
      For a mountain hotel we have quite large rooms and we are currently renovating them!
      We are pleased to read that you want to come back at our hotel :)
      See you soon so,
      Louise- Executive assistant.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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