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Reviews (1 099)
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All reviewspanoramic viewdetroit riverroom was cleanparking garagebreakfast buffetwould stay here againyogurtfront desk staffacross the rivertunnel busexcellent viewthe breakfast areaking bedhot tubgreat experiencegreat roomambassador bridge
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Reviewed 3 weeks ago

I stayed here for a family getaway. This is a fine place to stay when the price is right. The hotel covers all the basics. Many rooms have a partial or full view of the river and Detroit, which is quite nice from a high floor. There's a small fitness room, also with a decent view, somewhat oddly placed right in the pool area. Breakfast is OK: lots of food, but not particularly tasty. Rooms have a bit of an outdated appearance but decent size. There are a number of quite nice restaurants withing a short walk of the hotel and the riverfront park is also worth a stroll on a nice day.

  • Stayed: June 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank Jason F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this reviewResponded 1 week ago

Thank you for taking the time to review! We do hope you return in the future.

Moe Razak
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Nice clean hotel.
Stayed on the 20th floor for a night overlooking the River.
It walking distance to the casino and downtown area.

- breakfast was hot a good
- staff was nice

Only downfall is the parking.
a. you have to pay extra to park
b. their lot is very short. A 1500 would not fit, my 2500HD would not fit. Had to park around a open lot.

Will stay again if I have to downtown Windsor.

Room Tip: Ask for view of the River / water.
  • Stayed: June 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank frekeyguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this reviewResponded 1 week ago

Thank you for the review and I am glad you enjoyed your stay with us.

Regards,

Moe Razak
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Clean and friendly hotel with a beautiful view of Windsor's Riverfront and looking at Detroit's skyline. The rooms were well set up and the view was amazing. Friendly check in staff and even though busy, attentive to all needs. Parking was a little confusing as you pull in, register and then park behind in a paid public lot. Perhaps instilling a valet system would actually be best so you could place as a 5 star. Will be back!

Stayed: June 2018, travelled on business
Thank LOUISA V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this reviewResponded 1 week ago

Thank you for the awesome review! We look forward to having you return.

Moe Razak
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This is my third year in a row now that I’ve stayed at this establishment as a treat to myself. It has the best views of the Detroit river with all its ship traffic and at night you are dazzled by the lights of the Detroit skyline right across the river. There is a huge stretch of trail that goes right along the river for walking. The rooms are quite comfortable very incredible views as l have stated. I plan on returning every year here for my birthday.

Stayed: June 2018, travelled solo
Thank Geoff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This is a 22-story hotel not a motel. Pricey for what you get. It does have a nice view on a clear day. No restaurant means no room service but there are places to eat within walking distance if it’s not raining. We had only 1 sunny day. Fridge provided. Full breakfast included. Front desk staff helpful, beds comfy, but bathroom is small. No magnifying mirror for shaving or makeup. TV picture terrible for all our rooms. Internet sucks. Even on hotel WiFi we couldn’t stream anything, and gps often wrong... and surprise, we were not told ahead of time that parking is $15/day.

Stayed: June 2018, travelled with family
Thank mzglorybeCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this reviewResponded 1 week ago

Thank you for the review.
we are located within walking to distance to many restaurants as we are located in the downtown core.
Thank you for bringing your internet issue to my attention as this is not the norm at the hotel.
We hope you would come visit us again soon!

Moe Razak
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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