We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$298
US$204
Booking.com
View Deal
  • Free Wifi
  • Pool
Savings alert! 20% below average rates

The price you found is 20% lower than this hotel's average rate of US$256/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$168
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$258
US$216
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Savings alert! 30% below average rates

The price you found is 30% lower than this hotel's average rate of US$308/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$225
US$194
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Savings alert! 37% below average rates

The price you found is 37% lower than this hotel's average rate of US$306/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$234
US$210
Booking.com
View Deal
  • Free Wifi
  • Pool
US$146
US$140
Trip.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
US$187
US$171
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Savings alert! 43% below average rates

The price you found is 43% lower than this hotel's average rate of US$302/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$210
US$190
Priceline
View Deal
  • Free Wifi
  • Pool
Savings alert! 22% below average rates

The price you found is 22% lower than this hotel's average rate of US$244/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$502
US$474
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Savings alert! 25% below average rates

The price you found is 25% lower than this hotel's average rate of US$636/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Reviews (1 766)
Filter reviews
1 767 results
Traveller rating
366
712
422
162
105
Traveller type
Time of year
LanguageAll languages
More languages
366
712
422
162
105
Show reviews that mention
All reviewsunion stationyork streetgreat locationcn towerrooms are smalltim hortons across the streetair canada centrerogers centreroyal yorkexecutive roomwithin walking distanceshort stayhockey hall of famewi fibed was comfortableheart of downtownfront desk staff
Filter
Updating list...
16 - 21 of 1 767 reviews
Reviewed 4 weeks ago via mobile

Clean but small room, comfortable bed. Centrally located. Free wifi. Would recommend for a short stay. Nice atmosphere in lobby area. Did not dine in house but there is a restaurant. Can’t go wrong with the location

Stayed: June 2018, travelled solo
3  Thank S S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, Guest Relations Manager at The Strathcona Hotel, responded to this reviewResponded 4 weeks ago

Greetings S S,

Thank you for choosing The Strathcona Hotel for your recent stay in Downtown Toronto. We are happy to see you enjoyed our central location and that you also liked your room.

We look forward to welcoming you back for a future stay and also so you can try our amazing Pub - The Strath Pub.

Warm Regards,

Benjamin Mendoza
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The best thing about the Strathcona is its location. We caught UP express train in from Pearson airport and it is a 5 minute walk from Union Station. It is walking distance to all city major tourist destinations and surrounded with great restaurants and bars.

Our room on 7th floor was small but you get what you pay for and it had everything we needed. If you need a fridge or safe in your room go elsewhere.

We found front desk very friendly and helpful. Breakfast by the lobby was excellent with eggs cooked to order and a great buffet for $20. Special thanks to Tatiana who made us very welcome.

I would not hesitate to stay at Strathcona again.

Stayed: July 2018, travelled as a couple
1  Thank Ken M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, Guest Relations Manager at The Strathcona Hotel, responded to this reviewResponded 4 weeks ago

Greetings Ken M,

Thank you for choosing The Strathcona Hotel for your recent stay in Downtown Toronto. We are happy to see you enjoyed our central location as well as our newly updated breakfast. We are also very happy to see our amazing staff made your stay more memorable.

We look forward to welcoming you back in the future.

Warm Regards,

Benjamin Mendoza
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

My wife and I arrived in Toronto looking forward to enjoying Toronto and it's city. Upon arriving at The Strathcona Hotel Reception desk we were met by an employee that had no customer service whatsoever. Without even saying Hello or Welcome, the first thing they said was 'ID and Credit Card', no smile, nothing. Typing the whole time, never looked up at us.

This wouldn't necessarily be an issue, however there was an issue with our credit card not working properly with the hotel machine we believe likely due to our card being an International credit card. We only learnt this once we had been given our key and then made our way up to our room only to be called back to reception from our hotel room. We ended up using another card instead. The representative through all this hardly talked to us, looking very unhappy and very negative. We were spoken to as if we were idiots and the representative came across as if they hated their job.

After successful payment, we were not told anything about the final price with taxes for our stay for confirmation and hardly any information related to the $150 incidentals charge the hotel also puts onto your credit card which is returned after the stay. When asked about confirmation of prices and explanation on taxes she said to us 'You signed and received the email, did you not read it?' We were told nothing about the WiFi in the hotel until we managed to figure it out, nothing about the hotel, nothing about the amenities or services available.

Feeling somewhat baffled by why we were being treated this way with such a negative attitude occurring from this representative, we stated how it would have been nice to have been told about the WiFi, the room pricing, summarising incidentals and taxes etc. Even anything about the hotel amenities would have been nice. We stated that this attitude and behaviour came across as rude.

Saying this completely put this representative into attack mode and she was extremely defensive toward us. This person stated after saying how her behaviour comes across as rude by saying to my wife that 'Well, the feeIing is mutual.' We were shocked. I said that as someone who is paid for this position their attitude and behaviour completely surprises me as we are paying quite a large amount of money to stay here. The representative was so defensive and wanting to continue arguing that I said this is going in circles and ended the discussion. We told the employee we have NEVER EVER been spoken to in such a way or had customer service this terrible in a hotel, and we have travelled to many countries and stayed at many hotels.

The rest of the staff were helpful and we had no issues with them. The cleaning staff were far more friendly than this one person!

The rooms were clean and comfortable, if not rather expensive for what you get.

As we arrived in Toronto and received this terrible customer service, it left us angry and confused for some hours afterwards.

An ok hotel close to Union Station which is why we chose it, however don't expect to feel welcomed by staff.

This experience tainted the hotel so much we will never stay at The Strathcona Hotel again or recommend the hotel either.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank Peter v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, Front Office Manager at The Strathcona Hotel, responded to this reviewResponded 4 weeks ago

Good Morning Peter V,

Thank you for staying with us at The Strathcona Hotel while in Toronto. I'm so sorry and disturbed regarding your comments regarding the staff member you had encountered upon check in. Would you be so kind to call me at the hotel directly as I would like to talk to you about the situation at hand with more detail. I would like to make things right and see what I can do for you after I get more of the story. I sincerly hope to hear back from you so I can insure something like this never happens again to any of our future guests.

Kind Regards,
Michael Kashan
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

This hotel has a perfect centric location close to Union station, Commerce court and all kinds of restaurants you need. The room with queen bed was perfectly clean that I loved most. It is small, but when you are in the city just for two nights it is ok. Special thanks to Mathew: he is a great communicator and customer specialist.

  • Stayed: July 2018, travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank Oko O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, Guest Relations Manager at The Strathcona Hotel, responded to this reviewResponded 4 weeks ago

Greetings Oko O,

Thank you for choosing The Strathcona Hotel for your recent stay in Downtown Toronto. We are happy to see you enjoyed our central location as well as your room. We are particularly happy with the fact that our amazing staff made you stay memorable.

We look forward to welcoming you back in the future.

Warm Regards,

Benjamin Mendoza
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Great location if you are just travelling for business and not looking to have the luxurious amenities. The rooms are great size, clean, and everything I needed. Didn't have a great view by the window as I'm looking as a concrete wall but I didn't care much since I was only there for a night. The reception are very helpful and friendly.

Stayed: June 2018
1  Thank Rocky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, Front Office Manager at The Strathcona Hotel, responded to this reviewResponded 4 weeks ago

Good Morning Rocky M,

Thank you so much for staying with us at The Strathcona Hotel while in Toronto.I'm so happy to hear you enjoyed your experience with us. We hope to have the pleasure of welcoming you back in the near future, and hopefully spend some more time at the hotel trying our amazing breakfast or even our great Pub.

Kind Regards,
Michael Kashan
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews