First the positive: The restaurant is still brand new and the decor is beautiful. Once ordered, the food arrives to the table relatively fast. Overall quality of the food is good - consistent with other Cheesecake Factories across the USA. Cheesecakes are fantastic!
Now the negative: Service at this location is hit or miss. Have been there 3 times since this restaurant opened, and depending on the server you get assigned to, the service can range from above average to poor. In 1 of the 3 visits we were given a basket of bread. On the other 2 visits, none was provided. Drinks and any special requests (i.e. able syrup) seems to take a long time to be brought to the table. Servers seemed our of sight for a prolonged period of time, and when in their areas, they seem rushed and appear robotic.
If you do not expect the quality of service that you get at some of their locations (Chicago, Las Vegas, Coconut Grove), your dining experience should be OK.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.