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Reviews (747)
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522
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All reviewscomfort suitesbowling alleyhot tub and saunatwo room suitefamily suitesitting areathe salt water poolpull out couchking bedcomplimentary breakfastscrambled eggsbeautiful hotelyogurtrooms are spacioushotel restaurantstaying at this hotelwould highly recommend this hotel
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17 - 22 of 747 reviews
Reviewed 2 weeks ago via mobile

Wow, this hotel was fabulous. The suite we had Room 103 was very spacious, spotlessly clean with great amenities including a fridge, microwave, small sink and nice touches such as cloth clothes for the kitchen area. The room was tastefully decorated and the bed was very comfortable. The complimentary breakfast had many options...I would definitely give this property another visit

Stayed: June 2018, travelled as a couple
Thank Christine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded 2 weeks ago

We love it when a review starts with the word "Wow". Thank Q for your great comments and detail on the amenities we are so proud of. Sometimes it's the little things like cloths to do your dishes and clean up. The fridges and microwaves in every room make stays more convenient and we are so glad you enjoyed the breakfast. We look forward to your next visit.

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Reviewed 2 weeks ago

This is the third time we have stayed at the Quattro hotel. We enjoyed all 3 stays. This time we were in the King executive suite which had 2 rooms with 2 TV's. It was nice to have a couch in the living room area. It was very clean. The bed was comfortable and it was quiet, so we had a good sleep. The breakfast buffet was included and very good, especially the croissants. Coffee was very good and nice to have real cream. There was a good fitness center. It was an excellent value. Staff were nice. I would recommend this hotel in the Soo.

Room Tip: the executive floor is very nice and quiet.
  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank diy931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded 2 weeks ago

Thank Q for the great review and rating. The King Executive suite does offer a substantial amount of room and it's no nice to watch television from a sofa. A good night's sleep is the ultimate goal and we are glad we provided that. The croissants are very delicious. You should smell the kitchen when they come fresh out of the oven! The real cream comment made us laugh out loud and we are very curious as what other cream there could possibly be?? We appreciate you taking the time to provide your feedback and we look forward to your fourth visit.

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Reviewed 2 weeks ago

My wife and I have stayed at the Quattro several times on our way to visit family in Thunder Bay. Each time, the staff has been friendly and helpful. Indeed, on one occasion when I inadvertently booked two rooms online, instead of one, the manager kindly reversed the extra charge even though I had chosen a confirmed booking.

The rooms are spacious enough with a room divider between the bed area and the sofa or sitting area and include a fridge and microwave so that you can have a meal without going out. They also have enough outlets to charge several devices at the same time--a welcome feature. Finally, I had no problems connecting to the wifi which offered more than acceptable speed.

Although the bathroom does not include a bath, it does feature a large, modern shower along with an assortment of toiletries and plenty of towels. The room charge includes a hot breakfast with more than enough variety to satisfy most people. While I did not take advantage of the pool and hot tub, the pool is large enough to actually swim.

I do, however, a couple of minor quibbles. First, the rooms can be located a fair distance through winding corridors from the reception area and restaurant which may be of concern to those with mobility issues. Second, the rooms have a small window, the lighting inside is dim, and the furniture and décor are dark. May I suggest that management consider adding brighter light bulbs and a lighter colour scheme in future.

Overall, I would stay here again and recommend the Quattro to travellers.

Room Tip: Ask for a room closer to the breakfast area.
  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Service
Thank 816Canuck65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded 2 weeks ago

We appreciate your very honest review. The room you stayed is our Standard King Room. We do have a variety of room types and some do have bathtubs which can be requested at the time of booking and Front Desk will do their best to accommodate whenever possible. Alas, yes, some of the rooms are in the tower which was an addition put on many years ago. The footprint was adopted but we do appreciate your feedback on the lighting. The benefit of the tower is a nice quiet area away from the other areas which some guests prefer. We thank you for taking the time to provide your comments and appreciate the recommendation.

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Reviewed 2 weeks ago

My family and I stayed at the Quattro Suites in Sault Ste Marie, Ont and the staff is awesome and very wonderful. I would recommend this hotel to anyone traveling through especially if you have a big family like mine, rooms are excellent and the pool is wonderful and you will not be more welcomed anywhere else, only hotel my family and I visit whe. Travelling to Sault Ste. Marie not.

Stayed: June 2018, travelled with family
Thank BeccaCP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded 2 weeks ago

Such a beautiful review and we are so grateful! We do have many suites that can accommodate large families. Or even smaller families that just like a little a more space. The pool is a definite bonus when you have children in tow. Thank Q for taking the time to provide your feedback and rating.

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Reviewed 2 weeks ago

First-rate service and room quality across the board. Very comfy bed, spacious room, delicious hot breakfast, efficient check-in and check-out service. Quality for the price can't be beaten. Modern decor. We had a king suite featuring a comfy sofa and coffee table in the sitting area. Large desk/workspace with charging ports, excellent TV quality. Roomy bath, nice amenities. Would not have balked at paying twice as much for this room.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Chris N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tricia L, Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded 2 weeks ago

Thank Q for the amazing review and rating. We are so glad you were able to enjoy some of our amenities and our complimentary breakfast. We won't charge you twice as much but it's nice to know it would be worth it. We hope to see you again soon!

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