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Reviews (420)
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6 - 11 of 420 reviews
Reviewed 4 weeks ago

Reserved online and when I got there was told that the room was on the 2nd floor. I have a mobility issue and cannot walk up stairs. Was told I should have mentioned it online but did not see where I could have. Did not know the hotel did not have an elevator. After a brief tongue lashing about how lucky I was that he was there and that he was the only one that could have gotten me that room, I got a room on the ground floor. I was going to a funeral of a close family member and did not need that type of aggravation on top of everything else. The room was clean but the patio doors needed to be clean and replaced. It was really hard to open and close them as they were so old. The air conditioned sounded like a plane ready to take off. The hotel should be completely renovated.

Room Tip: Ask for a room not facing the 417
  • Stayed: June 2018, travelled with family
    • Value
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Thank Melclee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

nice hotel, very clean with employees very polite especially in the breakfast lounge.
very helpful staff at the front desk. the rooms were spacious and clean. the only downfall is that the reserved rooms for my students were on the first floor where they had access to the parking lot.

  • Stayed: May 2018, travelled on business
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Review collected in partnership with this hotel
Thank sjeanniton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

First the good:
We were traveling with a dog and this hotel has lots of grassy areas for the dog to sniff and do dog stuff.
The hotel is clean and well maintained. Our room was very spacious
I would stay here again, BUT. . .
Now the bad stuff
There was a sports team or two staying here - young kids 10-15yrs old and they were running in the hallways late into the night. The front desk was not responding to calls. So two problems here. The kids were out of control - that should have been the job of the chaperones. And with the front desk not answering the call when we tried to complain that is not right either.
There should be a pretty clear policy about this first you get a warning then on the next complaint send the kids and chaperones out of the hotel
Sleep Quality was downgraded to poor because of the noise
Service was downgraded to poor because of not being able to reach the front desk or the front desk not contacting the chaperones

  • Stayed: June 2018, travelled with family
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Review collected in partnership with this hotel
Thank Randy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2018

Substandard.......Dirty room smelled like dog pee near the furnace area. The thermostat dial was broken and unreadable. The windows were very dirty. All we wanted was a good cup of coffee. We were told at the desk (by the rude lady) that fresh coffee isn't brewed until after the breakfast hour. Is this the normal....we have stayed at other Comfort Inns and chose this because of the reputation of the chain.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with this hotel
Thank thinreader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2018

For the last seven years this hotel is my second home.
Because of my work I stay in Kanata Tuesday to Friday and this hotel gives me everything I need to be comfortable.
Friendly and helpful staff and nice , quiet and clean place to stay.

  • Stayed: June 2018, travelled on business
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Thank drazenz2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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