After getting past the miserable bus driver (complaining he should have been on a break. Not delivering guests??) and then the slightly intimidating valet/luggage guys outside (because we could manage our own bags) we were welcomed into the friendly lobby by the very helpful Alex, who restored our faith in good service. She (Alex) was extremely helpful with advice and information.
As we arrived late because of travel delays (1hour 30mins for luggage at Toronto Pearson), Alex immediately sorted all our details and some extra requests, as well as giving good advice re eateries as it was late.
Our room had a great view of Horseshoe falls, and was well maintained.
The check out staff were also very helpful and cheerful.More
- Free Wifi