Thank you for taking the time to read my review.
It upsets me to write this review because I never like to write anything negative about a business because there is always wonderful and amazing people that work for every business. I want to thank the housekeeping staff that were always greeting us as we went through the hotel during our visit. They were also helpful in guiding us to our room.
The Charges:
The e-confirmation price and the itemized email that I received didn't not match at all. I understand that we were charged for parking and a local tax, but it did make any sense at all. I did reserve this room through their promotion so it wasn' that.
Front Desk Staff Member:
First off, I heard other front desk staff members dealing with guests and they were polite and cordial. There was one young lady that checked us in that was extremely direct and impersonal. She was even rude at times. I felt this behaviour was not a one-off event, but I feel that this is something that is conditioned with her. Which does not represent the rest of the team at Skyline.
The price is great, the location is amazing, and this review isn't about all the employees that work so hard for Skyline that are passionate about making your stay memorable.More
- Free Wifi
- Free parking