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“Excellent food with nightmare service & management...”
Review of La Casa Ristoranti

La Casa Ristoranti
Ranked #68 of 1 122 Restaurants in London
Certificate of Excellence
Cuisines: Italian
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 3 weeks ago

The 6 of us ate at la Casa last TUE and it turned out to be a one-of-a-kind experience...We probably should have left long before the food (finally) came - which was a full 2hr after our going through the door (of course with a reservation).
First we were warned that a number of menu items were NOT available that evening, then we could not get the bottle of wine we had selected...entree finally showed up 2h20 min later...Management offered us grudgingly a supplementary free bottle of wine but that did not speed up service...Then my daughter proceeded to go and chat with management to try and find out what was going on...Obviously was not the thing to do at La Casa as the owner proceeded to offer vulgarities not worth repeating here, implying that we were all out for a freebee...Very offensive...
The food ended up being of very good quality but the whole set up was totally inappropriate: understaffed dining room and abusive management!!!

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1  Thank Chris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 125 reviews

Reviewed 4 weeks ago

Excellent menu for the hungry gourmet -- wild game Italian 'standards' and seasonal specialities. Good service, checked tablecloths and good cutlery, sound wine-list. A place for that special occasion or simply for for hearty, delicious food.

Thank Vinhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2018

First time at La Casa and we loved it! Went with my wife to celebrate her birthday and the staff made it a very special evening. The food was fresh and delicious, and the portions very big. I highly recommend this place for any occasion. Will definitely be going back!

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Thank Mohamad F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2018

We went there for office dinner and really enjoyed the experience. Small place but good ambience. The service was good. The food was delicious. The pizza appetizers, calamari and main course (lamb) was very good. Cocktails were well prepared. Definitely worth a try out if you are close to the Convention Centre.

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Thank SoyKabAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2018

For my first visit to La Casa Ristorante, my wife and I tired out the Winterlious menu. We really enjoyed ourselves. The food was good, but not excellent which was a bit disappointing; however, we are for sure going to give it a second change. Our waitress was excellent

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Thank Canadian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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