Overall, the staff were excellent, from the valets to the receptionist. The room was large, clean, bright and quiet, with a very good bathroom. Even the ubiquitous window-mounted air conditioning unit was missing, replaced instead by an in-wall unit that was the quietest hotel air-con unit I've experienced in many a year. Road and train noise was completely suppressed by the glazing. The location is excellent, with many local restaurants and attractions. The newer, tower part of the hotel is a lot smaller than it appears in photographs which gives it quite an intimate feeling which I liked.
The only negative, for me, is that the old armoury is now one, large open space, which includes the reception, and the two dining facilities. Unfortunately, it also houses the swimming pool and I found the strong smell of chlorine irritated my asthma. We had initially opted to have breakfast in the hotel but, after passing through the area a few times, opted to cancel eating there. This was a shame as the Sunday brunch looked enticing. I'm sure that the smell of chlorine will not be problematic for most but, it is something to be aware of if you have similar health issues. It wouldn't prevent me from staying at the hotel when we visit London next time as the room was on a high floor and therefore unaffected.
Overall, I very good hotel, in a good location, with excellent service.More
- Free Wifi
- Free Parking