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All reviews in room jacuzzi full kitchen gas fireplace deluxe suite hot tub front desk staff underground parking great room small kitchen quiet at night quiet location village stroll long weekend grocery store shops and restaurants main village off season
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Reviewed 11 February 2017

I only stayed for one night, but from the start the staff was friendly and accommodating...I got there really early (in the morning) and even though my check in could not be processed, the staff was very understanding about it.

Room tip: It is a good cost benefit option for high (peak) season
Date of stay: February 2017
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank Eduardo_Meirelles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this reviewResponded 13 February 2017

Hello Eduardo M,

Thank you for taking the time to review us and we are so glad you enjoyed your time with us,

Kind Regards
Sonia Anderson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2017

This boutique gem of a hotel stands out amongst Whistlers accommodations. Rooms are large and comfortable.The hotel is in a quiet location yet very well located with a short walk to shops restaurants and the gondolas.

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jeffrey077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this reviewResponded 13 February 2017

Dear Jeffrey077,

Thank you for taking the time to review our hotel we do appreciate it. We just love that you think of us as a gem and we very much enjoy having you stay with us. We very much look forward to having you as our guests again.

Kind Regards
Sonia Anderson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2017

My husband, 22 year old daughter and I stayed at the Pinnacle Hotel in Whistler for 3 nights at Christmas.
It is located on the edge of the Village which is a great location for walking to the restaurants and shops.
Check in was quick and friendly.
Our room was a decent enough size, balcony, kitchenette and jucuzzi.
The heating was on when we arrived which was lovely as it was below zero outside.
The bathroom was a good size and everything worked well.
Only small thing to note for cleaner, was someones leftover dinner in the microwave when we arrived...no big deal though.
Hotel has a guest laundry on the first floor which is very handy when traveling.
Reception has a nice lounge with drinks you can help yourself to.
There is also a few food, beverage, toiletry and snack items available to purchase.
I would recommend this property for families wanting clean, comfortable accommodation in a good location for a visit to Whistler.
Staff were friendly and helpful and it was pretty good value for Whistler.

Date of stay: December 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank TraceJase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this reviewResponded 13 February 2017

Hello tjselwood,

Thank you for taking the time to review our hotel, we are just so happy you and your family enjoyed your time with us.

Kind Regards
Sonia Anderson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2017

Decently close to the village centre, friendly staff, a shop downstairs to buy necessities such as snacks, tooth brushes, chapstick, HAND WARMERS OH LORD,

The room had a decently sized fridge, microwave, jet powered tubs, TV, plenty of power outlets the whole shabang

This hotel was pretty close to one place that served breakfast poutine and it was FIRE

Date of stay: January 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Benjamin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this reviewResponded 11 February 2017

Hello Benjamin W,

We are so thrilled that you enjoyed your time with us! We hope you visit with us again soon and we will still have hand warmers here for you!

Kind Regards
Sonia Anderson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2017

The room, staff, and service were great. Nice location in the heart of whistler village. Our room had a Jacuzzi tub which was very nice. Staff was helpful and gave us great tips about Whistler and good places to see and eat.

Date of stay: February 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank kevingmccollum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this reviewResponded 11 February 2017

Dear Kevingmccoll,

Thank you for taking the time to review our hotel. We are so pleased you enjoyed and facilities and service. We very much look forward to having you as a guest again.

Kind Regards
Sonia Anderson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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