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“Probably the best indoor mall in Victoria”

Mayfair Shopping Centre
Ranked #61 of 139 things to do in Victoria
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Owner description: Mayfair Shopping Centre, Vancouver Island's leading fashion centre, is conveniently situated on key commuter routes into the city of Victoria. Mayfair's blend of retailers, including American Eagle, Aritzia, Bath & Body Works, Bed Bath & Beyond, Coach, Gymboree, HMV, Hudson's Bay, MAC, Pandora, Sephora, Talbots, Town Shoes and Toys R Us, has solidified its position as a premiere shopping destination. Be sure to book an appointment with one of their stylists to get styling tips and tricks or offer a personal styling session as a perfect gift.
Reviewed 28 June 2018 via mobile

We visited the other malls in Victoria & this one is probably the best in terms of stores selection, variety of food in food court & mall cleaniness. The mall is being renovated so it’s looking more modern in some parts of the mall. Convenient location whether you take the bus or drive. If you stay downtown, take the bus down Douglas Street to this mall. Way better than The Bay Centre!

1  Thank suziecute91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 64 reviews

Reviewed 8 June 2018

Billing itself as “Victoria’s premier shopping destination,” Mayfair Mall opened its doors in 1963 with a whopping 26 stores. Now, some 55 years later, the mall has grown to an impressive 120 retailers with more on the way. As of this writing, Mayfair is currently undergoing a major $72-million expansion that will see an additional 100,000 square feet of new retail space, add a rooftop parkade, improve street access and update/refurbish mall interiors. Basically, the mall is attempting to reinvent itself and maintain relevance in our increasingly technological and fast-moving world. And for that they definitely deserve a fine kudo.

But in an era and age where malls are allegedly dying (I only see this in smaller cities, not major centers) and Amazon is king, are such changes needed and necessary? I’ll say “yes,” at least to the extent that such changes will help a mall to differentiate itself from its nearest competitors. Will this major expansion do just that for Mayfair? I’ll wait and see but do acknowledge that change is certainly needed. I mean, Mayfair boasts that “we offer the brands you want.” What does that even mean? Wandering through the mall, I’m forced to conclude that such a statement means all of the same generic stores that you see in most other major malls: American Eagle, Banana Republic, Bath & Body Works, Coach, GAP, Hudson’s Bay, Journeys, Lids, Pandora, Telus, A&W, KFC, New York Fries . . . forgive me, but that sounds just like Pacific Centre or Pine Centre or a much smaller Metrotown. Even the current interiors cry generic mall and scream for an update (which is coming, thankfully). Now, to be fair, Mayfair does have some level of difference in terms of its offerings: Aritzia, House of Knives (a personal favourite!) and Ali Baba Pizza, to name a few, but that doesn’t seem like enough to really differentiate the space from others in the greater Victoria area.

I like visiting Mayfair Mall. It’s obviously done something right to last for 55+ years. Maybe it’s the food court? I love that it features both your standard fare and some international options. Yes, that must be it because, for me, the general shopping experience is just average at best.

Thank PookyCake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2018

We did a lot of shopping, but we also enjoyed the outside scenic experience. At this time of year, we saw beautiful daffodils and the cherry blossom trees, also the great weather.

Thank Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2017 via mobile

Fairly busy mall. Some stores better clean than others.
Sirens is a mess. New store, under staffed and disorganized.
I wasn't impressed. See it for yourself.
The racks of clothing were In front of the change rooms. Definately needing management.
The girls (2) working that day were more interested in being at the cash folding clothing. No one at the change room area. Gong show.

Thank Allie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 23 September 2017

Has most things but not a pharmacy we needed sinutab and could not find it. Like any other mall most clothing and jewelry stores

Thank Elizabeth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IvanhoeCambridge, SEO Manager at Mayfair Shopping Centre, responded to this reviewResponded 10 October 2017

Thanks for your feedback Elizabeth! Always very helpful for us to improve our mall and much appreciated :)

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