Amazing front end staff--extremely friendly. Room was clean, comfortable, and had more amenities than some more expensive hotels. Has a very nice shady spot with picnic tables in back. Complimentary breakfast muffins!More
- Free Wifi
Amazing front end staff--extremely friendly. Room was clean, comfortable, and had more amenities than some more expensive hotels. Has a very nice shady spot with picnic tables in back. Complimentary breakfast muffins!MoreShow less
On behalf of the entire Robin Hood hospitality team, thank you for sharing your stay experience on TripAdvisor.
We are continually striving to provide the most valued "must-haves" in making your overnight stay a great one. The luxurious craftsmanship of our Stearns & Foster mattresses, our linens, pillows, personal toiletries, and fast 5G WI-FI are just some of the many things that we do, as well or better than the top hotels in our area. I appreciate your mentioning the freshly baked muffins. Some days we make cinnamon rolls with cream cheese icing or a selection of freshly baked Danish. We haven't made this an everyday event, and we are delighted that you enjoyed liked them. We have added freshly brewed Kona Coffee that’s available in the lobby all day.
We have added a mobile phone in our front desk guest services toolbox for your convenience for texting and video calling. Please call us at 250.885.8119 and let us know who we may be of further service to you.
We remain at your service always.
The Robin Hood Motel had been recommended to us by someone who stayed here for a few months while waiting for their house rennovation to be completed. I was surprised, as this friend has good taste, and I thought a motel could be pretty rough. But we tried it as we had to wait for our apt for several weeks, and wanted a kitchen: To my surprise, the Robin Hood were quite strict at the sign in, and sticklers for ID. Once in, however, our friend was right: they were extremely helpful and accommodating and good-natured.
Everything about the suites was perfect (we took the Queen suite, then the King, both with kitchens), not fancy but very functional, clean and good quality. The location is so convenient, and the Robin Hood has the ambiance of a place well cared for: this made staying here a pleasure, and was even much better than a hotel! Highly Recommended.
Thank you Linda, for giving us your trust and staying with us. We understand that being of service is what our industry is all about and keeping a promise and delighting customers is what promotes word-of-mouth recommendations. Thank you for yours.
Please send our best regards and thanks to your friend for recommending us to you. On behalf of the housekeeping and front desk teams, we are at your service, always.
The folks at the front desk were most helpful. We found that the office being open only after 8am caused us to have to wait each morning for hot water. Good location fairly near everything after a short drive. The room was clean and the wifi was very good.
Thank you for your comments. They are much appreciated.
It was a privilege to be your lodging provider during your visit to Victoria. I am sorry that you had to wait for the office to open to get your hot water for tea. Although we have coffee makers in every room, we also provide electric hot water kettles for guests like you that prefer to make their tea with boiling hot water. I apologize that you were not offered one through your stay.
At the beginning of July, our front desk will be open 24 hours a day for our guest's convenience making late check-in for those arriving on the last ferry to the island, quick and comfortable. For advanced and personal customer service, guests can now connect with us using WhatsApp, WeChat, Messenger, and Google Duo or text our front desk on our guest services cell phone 1.250.885..8119.
Thanks again for your nice review. The entire hospitality team is looking forward to your next visit.
We remain at your service.
The overall stay at the Robin Hood Motel was great! The staff were very nice and accommodating to us. The rooms were kept clean and fresh everyday. The kitchen could use a few more common kitchen items. I would definitely recommend staying here.
Thank you Nicole C for your nice review and sharing it on TripAdvisor. The Robin Hood Motel hospitality team appreciates your kind comments about our guest services team and the high quality housekeeping standards that the housekeeping team strives to achieve every day. Thank you for pointing out that we were missing a few common kitchen items. Your comment has prompted us to do an inventory of all kitchens searching for items that need to be added and for items that need to be replaced. Thanks again for letting us know that you enjoyed your stay and for helping us identify a need that required our attention.
Wishing you a great summer full of fun adventure and wonder. Come back and stay with us again soon.
This place was awesome. Bed and pillows were very comfortable. Front desk and staff were very attentive. Room was large, no tripping around bed, and very clean. Quite agood value. Wish tv was bigger, old eyes
Hello Mr. Gordon,
Thank you for the 5 out of 5 review. All of us are thankful for you nice comments. It's always nice to be recognized for our efforts to make your stay a success; especially the housekeeping team as they are the heart of the Robin Hood Motel. We truly appreciate when our efforts are recognized. And thank you for your comment on your bed comfort. We are creating a new class of stay experience for our guests beginning with the purchase the luxurious craftsmanship of the Stearns & Foster mattress and our superior soft and firm gel-fibre pillows delivers a 5 STAR sleep at a more affordable price. Please stay with us again and experience more additions to our 5 STAR value stay experience.
It is a pleasure to be of service.
We booked this motel on a budget and were pleasantly surprised as to how comfortable and well maintained this little motel is.
The pull out couches are probably the only negative of the whole weekend, as they are in dire need of new mattresses for those. Other than that we would definitely stay there again.
Thank you AL M for the 4 out of 5 review. I am sorry about the poor sleep comfort that was experienced on the pull-out sofa bed. Yes, some of them need to be replaced and will be later this year. Until then we are promoting rooms that offer two or more beds for families and individuals travelling together. For those that will be using a sofa bed, we are offering a turndown service that includes a comfy bottom quilt to improve the sleep quality. We look forward to seeing you again.
Please call me directly so that I may personally arrange your next 5 out of 5 stay..