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Reviews (2 030)
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All reviewsgreat locationsmall kitchenwithin walking distancebest westernsfront desk staffunderground parkingbreakfast roomthe penthouseoutdoor poolcomplimentary breakfaststay there againno air conditioningdowntown victoriaport angeleshot tubcoho ferryempress hotel
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14 - 19 of 2 030 reviews
Reviewed 4 weeks ago

Just returned from our 5th stay (Jun 2-5) for my milestone birthday.
I have seriously never had a bad stay here!
The front desk staff is always amazing and friendly, I wish I took names, but they are all awesome.
We've stayed in 'park view' 3rd floor, all the way to 'Harbour view' 7th floor corner (this time!). Next time - the penthouse! :)
A short walk to the the harbour, the wharf, everything you need!
And with secure, underground parking - you can forget the car until you leave!
If you are taking the Black Ball ferry as a walk on - just cross the street.
The complimentary breakfasts are great and plentiful - and changes every morning. We grabbed a tray and took it back up to our balcony to dine al fresco.
We live just an Anacortes ferry ride away and we'll never stay anywhere else.

  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank ljr3311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this reviewResponded 3 weeks ago

Dear ljr3311,

Your review has left me speechless!
Thank you so much for taking the time to share your experience with other guests. It is the biggest compliment to hear that you are frequent guests of ours, and that you choose to stay with us on each return visit to our beautiful city.
I have shared your kind compliments with our entire hotel team and we are all glowing with pride!

Looking forward to being able to welcome you back for another visit again soon.

Sincerely,

Rachel Dickinson
General Manager

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Reviewed 4 weeks ago

We spent 3 nights and we were really happy with the accommodation and location of the property and would definitely choose to stay again. The room was large, very clean and comfortable. The breakfast included in the tariff was a full breakfast and was delicious.

Room Tip: We were on ground floor making the luggage situation a lot simpler
  • Stayed: June 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Angela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this reviewResponded 4 weeks ago

Dear Angela C,

Thank you for taking the time to share your review following your recent stay, and for noting some of our great features and amenities such as our convenient Inner Harbour location, complimentary breakfast buffet, and clean rooms.

Sincerely,

Rachel Dickinson
General Manager

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Reviewed 4 weeks ago

We stayed at The Best Western Inner Harbor in Victoria for 7 nights in mid-May so we could tour Victoria and Vancouver Island. If you’re looking for a hotel in the Inner Harbor area, please consider staying here. Our room, on the sixth floor, faced the residential side of the building. It was very clean & spacious with a king-sized bed and a large spotless bathroom. We also had a small kitchenette with a refrigerator and a cabinet wall safe. The staff was great; very knowledgeable, courteous and helpful. A hot buffet breakfast was included with many excellent selections. The underground gated parking lot was large and could accommodate many cars.

We enjoyed our stay, the price was reasonable and we would definitely stay at this Best Western again if we’re in or near the area.

Room Tip: A room on one of the upper floors would be the best option.
  • Stayed: May 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank SandF2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this reviewResponded 4 weeks ago

Dear SandF2012,

Thank you for taking the time to review our hotel after your recent stay with us in May; we are certainly well-located for explorations of Victoria and the surrounding areas by foot or by car. I am pleased to read you found the hotel to be clean and comfortable, that you enjoyed our included breakfast, and were treated so well by our team.

Again thank you for taking the time to share your review with other travelers and we look forward to welcoming you back soon!

Sincerely,

Rachel Dickinson
General Manager

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Reviewed 5 weeks ago via mobile

We stayed here for over a week and were very happy. Great location, wonderful breakfast, and super friendly staff. Huge room with a beautiful kitchen. Clean and comfy. The staff seemed to really enjoy working there and always had a smile. Great pool and beautiful gardens. I would stay here again.

Stayed: June 2018, travelled as a couple
1  Thank APM607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this reviewResponded 4 weeks ago

Dear APM607,

Greetings from Victoria! Thank you so much for taking the time to review our hotel after your recent stay. It is through compliments such as yours that other travelers can learn of our excellent location, fantastic value and welcoming hotel team.
It is our greatest compliment to know that you will choose us again - Thank You!

Sincerely,

Rachel Dickinson
General Manager

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Reviewed 11 June 2018

I have stayed here several times and always find it very comfortable with friendly, caring staff. The room is comfortable and spotless. The kitchenette comes in handy. The location is outstanding, close to most tourist attractions and activities.

Stayed: June 2018
1  Thank Marilyn325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPIH_Manager, General Manager at Best Western Plus Inner Harbour, responded to this reviewResponded 4 weeks ago

Dear Marilyn325,

Thank you for taking the time to review our hotel after your recent stay. We are happy to read you are a frequent visitor of our hotel, and that our clean & comfortable rooms plus the friendly staff are what keep you coming back! You are correct - our convenient Inner Harbour location makes our hotel so walk-able to many attractions and activities.

Thank you again for your review. We hope to welcome you back to Victoria again soon.

Sincerely,

Rachel Dickinson
General Manager

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