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“Keg Standards”

The Keg Steakhouse + Bar Prince George
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Ranked #5 of 243 Restaurants in Prince George
Certificate of Excellence
Cuisines: Canadian
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 3 weeks ago

This Keg is well appointed in decor and has the Keg standard of upbeat and efficient staff. The food was good, as usual in the Keg. My husband's steak was not done as he asked for but the waiter was quick to take it back and make sure it was done as requested. The food in most Keg's is the same so you know what you are getting and we were not disappointed.
A delicious dinner after a long days drive was a welcome treat.

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Thank Cucina58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 346 reviews

A TripAdvisor Member
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Reviewed 4 weeks ago via mobile

We went to the Keg to celebrate my Daughter’s birthday. The minute we sat down and, the server, came to take our order, we should have decided to get up and leave. Did you ever get that feeling that a person taking your order at a restaurant just did not want to be assigned to your table? We shrugged it off because we have been to the Keg many times both here in Prince George and Vancouver. We ordered nice bottle of wine and service went downhill from there. We had to ask for water. We were never asked if we would like anything else to drink after the wine was finished. (It was a table of 5. All adults). Then again, that’s hard to do when the waitress never came to the table unless the appetizers and meal was served. The appetizers were great. My son ordered a classic sirloin and it was terrible. He ordered it medium rare. The cut of meat they used was tough and hard to chew. My daughter ordered a steak and lobster. The lobster was over cooked. My son worked at the Keg before he got his degree at UNBC. He knows his cuts of meat. My daughter will either order the sirloin oscar or the steak and lobster when we go to the Keg. It took awhile to flag down the waitress and she looked at us and said she’d call the manager. The manager came and said they’d remake the steak and credit us for the lobster. The two plates were taken away and the Manager disappeared. The manager didn’t ask questions and it didn’t seem like she wanted to talk to us. Never ever have we had this type of behavior from the both a waitress and the manager. No apologies. Nothing.

We talked about it when we went back home where our friends joined us for birthday cake. Could their attitude actually be racist? Haven’t felt that in years.

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheKegSteakhouse, Guest Relations Manager at The Keg Steakhouse + Bar Prince George, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to contact The Keg to comment on your most recent dining experience with us. On this particular occasion, the quality of the food and service was not to your expectations. We encourage you to email us at kegcommunity@kegrestaurants.com with the details of your visit, including the location, so we can follow up with you directly.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We had a very good server. She was very funny and had great timing for checking up on us. The food was good but not the best that we have had there in the past.

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Thank Karolyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Went for dinner at The Keg to celebrate our anniversary and it was a very nice experience. Waiter was very friendly along with being professional and the food - prime rib - was a great choice. It was done just the way both of us prefer. Mine - medium and my husband ordered (and received) a rare portion.

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Thank Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Went to the Keg for dinner with my wife for our anniversary.We started out with some great appetizers then on to the main course.My wife and I both had the steak Oscar.The steak was delicious.Finished off the meal with Billy Miner pie .Our server Kasey was great.Thanks

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1  Thank MIKE D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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