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Reviews (330)
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All reviewsbourbon streetattraction passesfantasy land hotelroom was cleandirectly across the streetamusement parkthird floorhard boiled eggswould stay here againwest edmontoneasy accesswaterparkcot
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13 - 18 of 330 reviews
Reviewed 2 weeks ago

Would not stay here even if it was for free, ran down lots of people hanging outside bugging you for food and change. The rooms stink and was dirty. The tv did not work. The pics on the internet where I book was nothing like the room.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dbower242123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this reviewResponded 2 weeks ago

Hello dbower242123,

We are very sorry to hear your stay did not meet expectations. Should you wish to speak with someone directly about your stay, please email us at rooms@weminn.com.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Awesome job keep up the good work and I will be back again to visit and stay, the hotel is quite and the staff is nice I really enjoy my stay when I come to town thanks for making my stay enjoyable !!

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank aaklas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this reviewResponded 3 weeks ago

Hello aaklas,

Thank you for sharing your feedback. We are very happy to hear that you enjoyed your stay with us. One of the key features of staying at the West Edmonton Mall Inn is our location. The West Edmonton Mall Inn is just across the West Edmonton Mall which makes it convenience for our guest to enjoy shopping or enjoy the indoor attractions of the mall. Should you wish to come and visit us again, please do call our Reservations Department at 1-800-737-3783.

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Reviewed 3 weeks ago

We were really happy with the value of staying here. The beds were super comfortable, great to have continental breakfast and super location if going to West Edmonton Mall. I have already recommended it to my family to stay there.

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Janice K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this reviewResponded 3 weeks ago

Hello Janice K,

Thank you for your review and your recommendation! Our location is certainly hard to beat, especially for guests visiting West Edmonton Mall. We offer great prices on rooms, which include free WiFi, free parking, and a simple complimentary continental breakfast. Being directly across the street from West Edmonton Mall means our guests do not have to worry about making extra transportation arrangements since all the mall has to offer is just within a short walking distance! We are very happy to hear you enjoyed your stay and look forward to your next visit!

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A TripAdvisor Member
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Reviewed 4 weeks ago

Nice hotel. Great location. Very clean rooms. Nice that they provide a light breakfast. For the price of the hotel this is a definate bonus. Loved that is right across the street from the WEM very convenient

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this reviewResponded 4 weeks ago

Hello,

Thank you for your review. We are very happy to hear you enjoyed your stay. Our location is definitely hard to beat especially for guests visiting West Edmonton Mall. Being across the street from the mall gives our guests easy access to all the mall has to offer, plus our guests don't have to worry about making extra transportation arrangements! We offer free surface parking, a simple continental breakfast, free WiFi, and various discounts & promotions throughout the year on inclusions such as attraction passes to Waterpark or Galaxyland to help add that extra value to our guests stay. We thank you again for sharing your experience with us and look forward to your next visit!

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Reviewed 4 weeks ago

We found the hotel online and the price was great and for a little extra we added tickets to one attraction. They offered some great rates with buffet breakfast at L2 grill golf and sea lion show for our second day. Very clean comfortable and friendly staff. We loved our sttay

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank shawnreidy56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this reviewResponded 4 weeks ago

Hello shawnreidy56,

Thank you for your review! West Edmonton Mall Inn is a great choice for a fun getaway with kids! Since we are just across the street from West Edmonton Mall guests do not need to worry about making extra transportation arrangements since the mall and all it has to offer is within a short walking distance! Throughout the year we offer our guests different discounts and promotions on attraction passes to Waterpark, Galaxyland, Sea Life Caverns, & mini golf! We are so happy to hear you enjoyed your stay with us and were able to take advantage of our great deals. We look forward to your next visit.

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