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Reviews (367)
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Reviewed 4 weeks ago

Very hospitable ,very friendly, very welcoming. Enjoyed our meals there and the pool was awesome for my kids. They had fun and played a few games in game room. The room was very clean , the beds were just a bit hard . But that's ok we really enjoyed our stay. Thank you

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank treenafriesen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawna B, Regional Director of Guest Services at Travelodge Edmonton West, responded to this reviewResponded 4 weeks ago

Thank you treenafriesen for you review and comments. We appreciate. We are happy that you enjoyed your time with us. We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The pool area could use more maintenance. There was a significant amount of sand in the whirl pool.
Out of the hotels control I expect patrons should be quiet after 11 PM. The trailer storage behind the hotel had refrigeration units running all night long.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawna B, Regional Director of Guest Services at Travelodge Edmonton West, responded to this reviewResponded 4 weeks ago

Hello Andrew L for your comments and review. We appreciate all feedback as it helps us identify areas to focus on. I was sorry to ehar that you were disturbed by other guests in the hotel. I have shared your feed back with the hotel team in hopes that we can ensure that this was an isolated incident.

We look forward to making your next visit a 5 star experience.

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Reviewed 8 June 2018

Clean rooms, comfortable bed, good breakfast selection. Hotel is close to industrial section, easy to get to and locate. In room fridge and microwave. I liked the option of having my room made up or not. I am a private person who was in for 2 nights and really don't need someone to make my bed. Front desk was very helpful and responsive to requests as well.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawna B, Regional Director of Guest Services at Travelodge Edmonton West, responded to this reviewResponded 8 June 2018

Thank you Linda G for taking the time to review our hotel. We appreciate your kind words. I was happy to hear you liked our new Makin' a Difference program that allows you the option of declining having your room serviced in exchanged for a donation to one of our charities of choice. We hope to see you again soon and make your next stay a 5 out of 5.

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Reviewed 5 June 2018 via mobile

Stayed here for a quick shopping weekend. Overall, not bad. Room was clean but dated. Bed and room were small, and no closet or iron. Microwave, mini fridge and coffee maker in room. Room had a strange smell though which was unpleasant. Lobby was clean and front desk staff was friendly and helpful. Continental breakfast was ok. Price was right.

Stayed: June 2018, travelled as a couple
Thank EveAB A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawna B, Regional Director of Guest Services at Travelodge Edmonton West, responded to this reviewResponded 6 June 2018

Thank you EveAB A for your comments and review. We appreciate all feedback as t helps us identify areas where we can improve. At anytime during your stay that you encounter any issues please contact the front desk and our associates would be happy to assist you. We hope on your next visit we can give you a 5 out of 5 experience.

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Reviewed 2 June 2018

We have stayed here before and it seems alittle sketchy BUT they have done some renovations since the last time we were here. The room are clean and comfortable. The hotel was also clean and the staff were super friendly. The breakfast was good as good too. All around we enjoyed the stay. The kids loved the pool area. And hey the price is good. So we will most definitely be staying again.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Leah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawna B, Regional Director of Guest Services at Travelodge Edmonton West, responded to this reviewResponded 5 June 2018

Thank you Leah H for your review and kind words. I am happy to hear that your family enjoyed their time in the pool as well as our breakfast. I hope you come back and see us again soon so we can create a memorable experience that makes your stay a 5 out of 5.

Shawna Ballentyne
Regional Director of Guest Services
shawna.ballentyne@airlinehotels.ca

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