We spent two nights here. We booked a room at the gold level. Welcome at the hotel was not what you expect from this kind of hotel. Service is very poor at the entrance. I could check inn at level 5 and that went very well. Staff was very friendly and accommodating and showed us around level 5. We went to the pool and gym. Gym was ok but a bit small for the amount of people in it. Pool was very old and needs some improvements. The room was very small and the bathroom much too small. The washbasin was directly above the toilet and both were almost under the shower. There was no space for anything else. For the price of the room this is really absurd. Breakfast was very good. Staff at level 5 were extremely helpful and friendly. Leaving the hotel was the same experience at the main entrance. Service was very poor.
So very mixed feelings. Location is beautiful and the history of the hotel is very interesting, but rooms and overall service are not what you expect from this class of hotel. More
- Free Wifi
- Free Parking