The service was absolutely terrible. Heinous. Nobody approached our table for 15 mins. Server finally comes over and we order. We wait another 15 before I have to literally wave her down to get our drinks we ordered. In that time three other tables sit, and receive drinks before us. It’s worth mentioning they were not busy at all and at least 3 servers passed our table before we were approached. We get our food and it’s just terrible. The southwest club is bland, the bread is not toasted so it is soggy and falling apart. It doesn’t have bacon (can a sandwich even be considered a club without bacon?) the greens salad is $7 for a salad the size of my palm (I have small hands) and is absolutely gross. No flavour and just lettuce with one giant tomato smacked on top. The burger my boyfriend ordered was OK-ish. The Caesar salad it came with didn’t even have Cesar dressing on it. Some weird bland vinaigrette. I barely ate 3 bites of my meal before I decided I cannot subject myself to such disgustingness. The server, Mary Ann it said on our bill, was so inattentive she didn’t ask how the food was (probably because she knows herself that it’s awful). Review might seem harsh but it’s just honesty. Lived in Banff for a few months now, been to many places and this has got to be the worst one.
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