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Savings alert! 14% below average rates

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Reviews (4 068)
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Reviewed 3 weeks ago

Our trip at Vidanta Grand Luxxe was awesome. Our consierge Griselda, was so helpful and made our experience so comfortable, her kindness and helpfulness was out of this world. The staff at ever location was so helpful and kind. I cant wait to comeback and share this experience with more friends.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank Addison K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I absolutely love this resort! I went to the beach club multiple times, I received excellent service from Lizbeth the pool manager and Lizbeth with the Joy Squad and Dante the server, they make you feel like you are part of the family and make sure you have everything you need and are happy with your time here!
Best place we have stayed in Puerto Vallarta! It is so beautiful here, but the people make it ten times better!
Highly recommend!

Stayed: June 2018, travelled with family
1  Thank shannon0721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

A luxurious stay in a beautiful resort. We had the good fortune to stay in the Residence with all the amenities and luxury of a pampered stay. But what is most impressive is the graciousness of the employees who made the stay that much more enjoyable and memorable. The kindness of many need to be recognized--Gemma, Perla, Carmelo, Raquel, Luis, Silvia and Emanuel (Joy Squad!). In addition, the food was delicious
and we went to the Fiesta on the beach--so enjoyable and the food was exquisite. Muchisimas Gracias y un placer estar in Vidanta.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Tenukitravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The service is amazing and the attention is really personalized. Lizbeth Zamorano provided an amazing experience taking care of us in the beach club. The views all around the hotel are amazing, and all the personnel is really nice.

Stayed: June 2018
Thank Jessica Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

This was an interesting trip being as I was apprehensive traveling to Mexico with all the hype by the United States traveling to Mexico. I was so surprised to see what this resort and facility had to offer. Traveling thru villages and experiencing the culture safety was not ever a concern. The Grand Luxxe was then an added surprise. From the outstanding accommodations to the staff members it is the best family vacation I have been on. What truly made this vacation truly special and stand out above all the rest was Gricelda who was the concierge on our floor. Anything we needed she was there to help us. My wife suffers from medical struggles which has always made thing a little dificult traveling and she helped us with everything. To the point of it being effortless on our part. I have never traveled somewhere where not only is the service impeccable but she truly cared how we were doing. The cleaning staff was amazing friendly and a joy to talk to. I could go on and on about how nice this place is. Because of the experience and Gricelda I decided to buy A timeshare here as this is at the top in regards to travel.

Stayed: June 2018, travelled with family
1  Thank 887brent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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