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2 - 7 of 471 reviews
Reviewed 15 January 2020

Our family of 4 stayed 9 days in this wonderful little hotel in Colima. I could not recommend it enough!!! The staff was WONDERFUL! And I love how everything is tidy and CLEAN!!! Cleanliness is a big deal for our family and we can totally see how much pride and dedication the workers in this hotel take of making this Hotel spotless! Please keep it that way. We are coming back someday!
Just a little tip, the buffet there although a bit pricey is convenient and the food decent. If you are looking for a food deal, there is many places to chose from in a 10 min. radio that are a bit cheaper and also safe.
They truly catered to us and made sure we were well taken care of and out every need met. We are absolutely happy with our stay! Thank you very much!!!

Date of stay: January 2020
    • Location
    • Sleep Quality
    • Service
Thank Adventurers F
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MonicaR281, General Manager at Fiesta Inn Colima, responded to this reviewResponded 23 January 2020

Dear guest, good afternoon, It is a pleasure for us to have the opportunity to assist you in this your home, we appreciate your preference in your visits to this beautiful city and above all know that your stay with us was pleasant. Our compromise is that yur feel like at home . We will be happy to have the opportunity to serve you again.

We remain at your service and we hope to see you son

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2019 via mobile

Room reserved and paid long time ago, and when I showed up the reservation was not honored. These people don’t deserve our business for sure.
My recommendation will be to not use it, there are many good hotels around that will speak much better about this beautiful city!

Date of stay: November 2019
Trip type: Travelled on business
2  Thank P7300LFcarlosr
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MonicaR281, General Manager at Fiesta Inn Colima, responded to this reviewResponded 3 January 2020

We greatly appreciate the time I take in filling out our service survey, we see that on this occasion our service was not to your liking, with our team wil figure out the corresponding actions about what you comment with your reseration and offer you the services that are accustomed.

We will be happy to have the opportunity to assist you again.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2019 via mobile

Overall the hotel is good. The room is clean and has a good space, the bed is good, but the bathroom is a bit tight for bathing. The shower in my room was not very good. Breakfast is good but has to be paid separately. The restaurant features some Mexican food options, hamburgers and pizza.

Date of stay: August 2019
Trip type: Travelled on business
Thank 404marciob
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MonicaR281, General Manager at Fiesta Inn Colima, responded to this reviewResponded 16 September 2019

Dear Guest, We greatly appreciate the time I take in filling out our service survey, we see that on this occasion our service was not to your liking, we would very much like to give us your comments and together with our team take the corresponding actions and follow them offering services that are accustomed.

We will be happy to have the opportunity to assist you again.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2019

This is a great hotel. It makes you feel like you're in a mini-resort. Very clean setting, excellent food, nice rooms, and no-charge Wi-Fi. It's close to an indoor shopping center if you forgot anything.

Date of stay: June 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dreamer15804500226
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MonicaR281, General Manager at Fiesta Inn Colima, responded to this reviewResponded 21 June 2019

Dear guest, we appreciated your comments about your stay with us, is really nice to know that our accommodations and services were as you needed.


Will be very grateful to have the chance to see you soon

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2019

Friendly staff. The rooms are a little dated, but kept in good condition. Breakfast buffet was typical for the region. (More fresh fruit than a US buffet). The hotel is easily located near the edge of the city. Part of our group had a wheelchair the building is accessible the rooms are tight.

Room tip: 2nd floor is better. It's a bit noisy near the elevator on 1st floor
Date of stay: May 2019
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank mbL6424YF
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MonicaR281, General Manager at Fiesta Inn Colima, responded to this reviewResponded 30 May 2019

Dear guest, we appreciated your comments about your stay with us, is really nice to see that our accommodations and service were as you expected.

We will be glad to see you soon


Regards


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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