We stayed at Zacil Na for my 50th birthday celebration with 4 other couples. I have to say this is one of the best vacations/villas I've ever had the pleasure of visiting. The staff....Omar, Christian & Barbara were outstanding and felt as though they became part of our family during the week we were there. The food that was prepared daily was five star quality and made fresh every day. We walked into town quite a bit to fun bars but did not feel the need to eat out because we knew what was awaiting us back at the villa. I would highly recommend this villa not only for the staff, but the location, convenience and scenery. Anything we needed or asked for was granted. Thank you so much to Francisco and everyone involved for a most awesome stay!
Zacil Na is an absolutely gorgeous beachfront villa safely located in the private community of Puerta Aventuras. This villa is also all-inclusive with a full staff including Butler, Asst Butler, and Chefs. I cannot say enough about the amazing staff at this villa who accommodated our every need. The top of the line service, kindness, and professionalism we received from our concierge team at Maya Luxe (Jeremie, Christian, Francisco), and the villa staff (Omar, Willie, Jose Luis and Eden) at Zacil Na exceeded all our expectations. This villa is absolutely breathtaking. Each of the rooms are amazing (not one guest will feel like they got the "bad" room, because all 5 are absolutely amazing with in-suite bathrooms- each iwith some form of unique outdoor/indoor shower feel and PERFECTLY AIRCONDITIONED (which made our stay that much more comfortable). The pool and scenery is unreal, the house is beyond what you see in the pictures, and the food/drinks we were served from start to finish was absolutely incredible (Chef Jose Luis is phenomenal!)
Also, we booked this villa through our amazing concierge service - Maya Luxe- The team at Maya Luxe was absolutely incredible and helped us not only find this perfect villa, but also helped us coordinate everything from our airport pickups, trip excursions to groceries & pre-stocking of our villa. If you are considering a trip anywhere along the Riveria Maya, this villa along with Maya Luxe are a MUST!
We came to Zacil Na with a group of 13 for my bachelorette. My MOH and I were incredibly picky in terms of where would stay and with whom we would book for this trip. We cannot say enough about the service, kindness, and professionalism of Maya Luxe (Jeremie, Christian, Francisco THANK YOU), and the staff (Omar, Willie, Jose Luis and Eden) at Zacil Na. This was such an amazing villa, and we loved spendng time at the house. The pool and scenery is unreal, the house is beyond what you see in the pictures, and the food/drinks was up to the caliber we receive, if not better, than at a great restaurant in NYC. We did not "want" for anything- the team anticipated our needs, helped us to plan our incredible excursions, and Jeremie even came to hang out with us on the catamaran. We will stay friends and cannot wait for his trip to visit us in NYC. If you are considering Playa, this villa and Maya Luxe should be your first and only stop. We love you guys, thank you for the trip of a lifetime! Xx