Loved our stay at Chac Hal Al and all that Puerto Aventuras offers. Condo was perfectly suited to us and had everything we needed, including an amazing view. Hope to be back.
The way the condo is described and shown on the photos is just like it is. After opening the front door we instantly felt at home. What we especially liked that it is very quiet. The only sound you hear at night are the waves. What better way to fall asleep after enjoying a glass of wine on the balcony. Lachlan the owner is very helpful and that is also for Nils the property manager. The cleaning staff also did a great job. This is holiday!
Excellent rental. We stayed 8 nights in August. We are not normally "resort types", but now have a young son. Chac Hal Al was perfect and Lachlan checked in with us frequently to ensure our comfort. The unit has excellent ocean views. The patio is mostly shaded and above the mosquitoes. The owners also included a pack-n-play and highchair which were extremely helpful for traveling with our son. Chac Hal Al is quite secure and much quieter than I expected. The staff are friendly and attentive. The beaches and pools are uncrowded. There are showers conveniently located next to the pool and foot washing stations outside of the units. There are resident iguanas, agoutis, monkeys, and birds. The grounds are well maintained with beautiful landscaping. The beach is shallow and protected-perfect for young swimmers, but you can also swim out to some excellent snorkeling. You have your choice of sandy beach or rocky tidy pools to explore, with chairs, umbrellas, and security. Although I greatly enjoyed Chac Hal Al as well as the attentiveness of the owners and staff, I have mixed feelings about Puerto Aventuras itself. I wish there was signage for educating tourists on how to enjoy the reef while protecting it. I did not see anything advising reef-friendly sunscreen. There were broken coral formations and bleaching. Also, a rock wall has been constructed in the bay along the beach. I am unsure of its purpose, but it must have something to do with maintaining the beach in its current state. On the one hand, this is nice for enjoying the beach with young children. On the other, there's an obvious temperature gradient at the wall and surely it affects the sea life. The beaches are combed and the wall protects it, so you will not find sea shells nor sea turtles. We drove to other areas to visit wild beaches, look for sea shells, and baby sea turtles hatching. We avoided the Puerto Aventuras restaurants because they're mostly located around a circus-type show for captured dolphins and other highly intelligent animals. They're also expensive. We often joined our friends in the Pueblo. ......That said, we enjoyed our stay so much that we are considering a vacation home here. We are perhaps more adventurous travelers than many: we did our shopping and eating elsewhere, but greatly enjoyed the security, comfort, and amenities of Chac Hal Al. We are greatful to Lachlan.
We had such a fantastic time in Puerto Aventuras. This condo was very clean and had plenty of room for my husband and me. The view was beautiful. I would love to return someday.
We loved the studio and the 1 bedroom apartment with the connecting door. The location is more than perfect and both units are well equiped. The cleaning service was excellent and the property management very responsive to some minor issues (internet going out). We want to return next year!!!!